Product Manager-IDM(70010144)
Altice USA, New York, NY, United States
Job Summary
Optimum delivers a full suite of connectivity products - Internet, TV, Phone, and Mobile - seamlessly connecting residential and business customers at home, at work, and on the go. We are looking for a
Product Manager
to lead our Identity Management (IDM) experience across all digital products. This role sits at the intersection of user experience, security, and platform scalability, owning the systems that power authentication, authorization, and user identity across our ecosystem. You will define and influence a roadmap that enables secure, seamless access for users while providing scalable, reliable identity services for our customer applications.
Responsibilities
Own the product experience and delivery for identity services, including authentication, authorization, and user lifecycle management
Drive frictionless IDM customer experience with future thinking scalability, across B2C, Mobile, and B2B.
Deliver core capabilities such as MFA, passwordless authentication, and account recovery
Partner closely with Engineering, Security, Legal, and User Design teams to balance user experience, risk, and regulatory requirements
Lead multiple cross functional teams to adopt new authentication platforms
Work with cross functional teams to design, develop, and market the product to ensure a successful delivery
Define and monitor key metrics to ensure business value is achieved
Write business & product requirements, detailed user stories and acceptance criteria
Manage product backlog including prioritization and scope for development sprint and release planning
Provide subject matter expertise on your portfolio at a granular level to the development teams and a higher level to the entire organization.
Drive continuous improvement through A/B testing, data analysis, and user feedback
Qualifications
5+ years of product management experience, preferably in customer facing digital products for multiple user roles and segmentations
Familiar with identity and access management concepts such as authentication vs. authorization, role-based access control, SSO and MFA
Proven ability to define strategy, empathize with users, prioritize effectively, and deliver complex initiatives
Demonstrated proficiency in agile framework and Product Owner responsibilities
Broad fluency across product management, business development, software and hardware engineering, UX/UI, sales and Marketing
Demonstrated proficiency in AI and automation tools to accelerate day-to-day work
Strong analytical, data interpretation, problem solving and time management skills
Demonstrated ability to facilitate communications both technical and non-technical, across functional teams
Seasoned knowledge in telecom including broadband, video, and mobile technologies
Exceptional interpersonal/people skills including verbal and written communications skills, including listening and presentation skills
Ability to be detail oriented but also able to summarize simply and concisely
Familiarity with AI Tools and AI First mindset
Pay
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
Equal Opportunity Statement
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Work Authorization
Applicants must be authorized to work for any employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
#J-18808-Ljbffr
Optimum delivers a full suite of connectivity products - Internet, TV, Phone, and Mobile - seamlessly connecting residential and business customers at home, at work, and on the go. We are looking for a
Product Manager
to lead our Identity Management (IDM) experience across all digital products. This role sits at the intersection of user experience, security, and platform scalability, owning the systems that power authentication, authorization, and user identity across our ecosystem. You will define and influence a roadmap that enables secure, seamless access for users while providing scalable, reliable identity services for our customer applications.
Responsibilities
Own the product experience and delivery for identity services, including authentication, authorization, and user lifecycle management
Drive frictionless IDM customer experience with future thinking scalability, across B2C, Mobile, and B2B.
Deliver core capabilities such as MFA, passwordless authentication, and account recovery
Partner closely with Engineering, Security, Legal, and User Design teams to balance user experience, risk, and regulatory requirements
Lead multiple cross functional teams to adopt new authentication platforms
Work with cross functional teams to design, develop, and market the product to ensure a successful delivery
Define and monitor key metrics to ensure business value is achieved
Write business & product requirements, detailed user stories and acceptance criteria
Manage product backlog including prioritization and scope for development sprint and release planning
Provide subject matter expertise on your portfolio at a granular level to the development teams and a higher level to the entire organization.
Drive continuous improvement through A/B testing, data analysis, and user feedback
Qualifications
5+ years of product management experience, preferably in customer facing digital products for multiple user roles and segmentations
Familiar with identity and access management concepts such as authentication vs. authorization, role-based access control, SSO and MFA
Proven ability to define strategy, empathize with users, prioritize effectively, and deliver complex initiatives
Demonstrated proficiency in agile framework and Product Owner responsibilities
Broad fluency across product management, business development, software and hardware engineering, UX/UI, sales and Marketing
Demonstrated proficiency in AI and automation tools to accelerate day-to-day work
Strong analytical, data interpretation, problem solving and time management skills
Demonstrated ability to facilitate communications both technical and non-technical, across functional teams
Seasoned knowledge in telecom including broadband, video, and mobile technologies
Exceptional interpersonal/people skills including verbal and written communications skills, including listening and presentation skills
Ability to be detail oriented but also able to summarize simply and concisely
Familiarity with AI Tools and AI First mindset
Pay
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
Equal Opportunity Statement
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Work Authorization
Applicants must be authorized to work for any employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
#J-18808-Ljbffr