Patient Care Coordinator – Women’s Health Clinic (Full-Time)
Taylor Physical Therapy and Wellness, Winston Salem, NC, United States
Overview
Privately owned women’s health and pelvic floor physical therapy clinic in Winston-Salem is hiring a
full-time Patient Care Coordinator .
We are a boutique, cash-based practice specializing in pelvic floor therapy, prenatal/postpartum care, oncology support, and orthopedic conditions. Our environment is calm, supportive, and highly personalized—for both patients and our team.
We are growing quickly and looking for someone who will be the
first impression of our clinic
and help women feel comfortable, confident, and supported from their very first interaction with us.
Who This Role Is For
This is a great fit for someone who is:
Friendly,
high-energy , and naturally personable
Highly organized and able to juggle multiple tasks without dropping details
A strong communicator who feels comfortable on the phone and guiding conversations
Driven and proactive
— you take initiative rather than waiting to be told what to do
Passionate about holistic health and excited to work with women in a meaningful way
You will play a key role in helping prospective patients take the next step in their care, so confidence, empathy, and communication skills are essential.
What You’ll Do
Answer calls, texts, and emails from new and existing patients
Guide prospective patients through our services and help them schedule appointments
Manage scheduling and maintain an efficient, organized clinic flow
Follow up with leads and patient inquiries
Take payments and assist with front-end financial processes
Support marketing and community outreach efforts
Help maintain relationships with referral sources and local partners
Assist with events, workshops, and community initiatives
Keep the clinic clean, organized, and welcoming
Manage inventory and assist with daily operations
Collaborate closely with the owners and clinical team
Requirements
Excellent communication skills (verbal, phone, email, and written)
Strong organizational and time management skills
Detail-oriented and able to multitask in a fast-paced environment
Comfortable speaking with patients, providers, and community partners
Proficient with computers and Google Workspace
Minimum Associate’s Degree (Bachelor’s preferred)
Preferred Experience
Administrative or front desk experience
Healthcare or wellness setting
Sales, customer service, or client-facing experience
(highly valued in our cash-based model)
Experience in marketing, community outreach, or referral relationship-building
Comfortable guiding conversations around services and pricing, and helping patients confidently move forward with care
Why This Role is Different
You are not just answering phones—you are helping women access life-changing care
You will be part of a
tight-knit, supportive team
that values growth and positivity
You will have opportunities to contribute to marketing, outreach, and clinic growth
Position Details
Full-time (Monday–Friday)
8-hour shifts
In-person role
Compensation & Benefits
Hourly pay (based on experience)
PTO with flexible time off
401(k) + employer matching
Employee discounts
Paid training
How to Apply
Please submit your resume and a short cover letter to:
katie@taylorptandwellness.com
(We will follow up with next steps after reviewing your application.)
#J-18808-Ljbffr
Privately owned women’s health and pelvic floor physical therapy clinic in Winston-Salem is hiring a
full-time Patient Care Coordinator .
We are a boutique, cash-based practice specializing in pelvic floor therapy, prenatal/postpartum care, oncology support, and orthopedic conditions. Our environment is calm, supportive, and highly personalized—for both patients and our team.
We are growing quickly and looking for someone who will be the
first impression of our clinic
and help women feel comfortable, confident, and supported from their very first interaction with us.
Who This Role Is For
This is a great fit for someone who is:
Friendly,
high-energy , and naturally personable
Highly organized and able to juggle multiple tasks without dropping details
A strong communicator who feels comfortable on the phone and guiding conversations
Driven and proactive
— you take initiative rather than waiting to be told what to do
Passionate about holistic health and excited to work with women in a meaningful way
You will play a key role in helping prospective patients take the next step in their care, so confidence, empathy, and communication skills are essential.
What You’ll Do
Answer calls, texts, and emails from new and existing patients
Guide prospective patients through our services and help them schedule appointments
Manage scheduling and maintain an efficient, organized clinic flow
Follow up with leads and patient inquiries
Take payments and assist with front-end financial processes
Support marketing and community outreach efforts
Help maintain relationships with referral sources and local partners
Assist with events, workshops, and community initiatives
Keep the clinic clean, organized, and welcoming
Manage inventory and assist with daily operations
Collaborate closely with the owners and clinical team
Requirements
Excellent communication skills (verbal, phone, email, and written)
Strong organizational and time management skills
Detail-oriented and able to multitask in a fast-paced environment
Comfortable speaking with patients, providers, and community partners
Proficient with computers and Google Workspace
Minimum Associate’s Degree (Bachelor’s preferred)
Preferred Experience
Administrative or front desk experience
Healthcare or wellness setting
Sales, customer service, or client-facing experience
(highly valued in our cash-based model)
Experience in marketing, community outreach, or referral relationship-building
Comfortable guiding conversations around services and pricing, and helping patients confidently move forward with care
Why This Role is Different
You are not just answering phones—you are helping women access life-changing care
You will be part of a
tight-knit, supportive team
that values growth and positivity
You will have opportunities to contribute to marketing, outreach, and clinic growth
Position Details
Full-time (Monday–Friday)
8-hour shifts
In-person role
Compensation & Benefits
Hourly pay (based on experience)
PTO with flexible time off
401(k) + employer matching
Employee discounts
Paid training
How to Apply
Please submit your resume and a short cover letter to:
katie@taylorptandwellness.com
(We will follow up with next steps after reviewing your application.)
#J-18808-Ljbffr