Outpatient Care Coordinator-Stuart
New Horizons of the Treasure Coast and Okeechobee, Florida, NY, United States
New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24‑hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.
Outpatient Care Coordinator
This role supports our psychiatric outpatient team with a primary focus on medication coordination. The coordinator manages refill requests, resolves prescription issues, ensures timely follow‑up with providers and pharmacies, and assists in scheduling, patient communication, and overall clinic flow while maintaining accurate documentation. We encourage you to apply if you are organized, detail‑oriented, and thrive in a fast‑paced environment.
Responsibilities
Welcome and assist clients in a professional and friendly manner.
When appropriately credentialed, perform vital signs as directed.
Assist clients with telehealth appointments.
Ensure all medication‑related calls are returned within one business day.
Manage refill requests, resolve prescription issues, and coordinate with providers and pharmacies without making clinical decisions.
Coordinate client services in collaboration with outpatient psychiatric providers and staff.
Communicate with clients regarding appointments, medications, and follow‑up needs.
Work with scheduling staff to arrange appointments.
Enter and maintain accurate information in the EHR.
Complete required forms and documentation.
Use appropriate forms, both paper and electronic.
Complete FASAMS admissions and quarterly updates.
Ensure documentation is accurate, complete, and timely.
Perform other duties as assigned.
Requirements
High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
1–3 years of experience in a healthcare, behavioral health, or outpatient setting.
Proficiency in Microsoft Office (Outlook, Word, Excel).
Preferred Qualifications
Experience with scheduling, referrals, insurance authorizations, or care coordination.
Bilingual skills.
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Outpatient Care Coordinator
This role supports our psychiatric outpatient team with a primary focus on medication coordination. The coordinator manages refill requests, resolves prescription issues, ensures timely follow‑up with providers and pharmacies, and assists in scheduling, patient communication, and overall clinic flow while maintaining accurate documentation. We encourage you to apply if you are organized, detail‑oriented, and thrive in a fast‑paced environment.
Responsibilities
Welcome and assist clients in a professional and friendly manner.
When appropriately credentialed, perform vital signs as directed.
Assist clients with telehealth appointments.
Ensure all medication‑related calls are returned within one business day.
Manage refill requests, resolve prescription issues, and coordinate with providers and pharmacies without making clinical decisions.
Coordinate client services in collaboration with outpatient psychiatric providers and staff.
Communicate with clients regarding appointments, medications, and follow‑up needs.
Work with scheduling staff to arrange appointments.
Enter and maintain accurate information in the EHR.
Complete required forms and documentation.
Use appropriate forms, both paper and electronic.
Complete FASAMS admissions and quarterly updates.
Ensure documentation is accurate, complete, and timely.
Perform other duties as assigned.
Requirements
High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
1–3 years of experience in a healthcare, behavioral health, or outpatient setting.
Proficiency in Microsoft Office (Outlook, Word, Excel).
Preferred Qualifications
Experience with scheduling, referrals, insurance authorizations, or care coordination.
Bilingual skills.
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