Medical Receptionist
Trinity Health, Waterbury, CT, United States
Position Overview
Trinity Health Of New England Medical Group is looking for a
Medical Receptionist / Business Services Representative
to join our
Primary Care Team
located in Waterbury.
Employment Type: Full-time. Shift: Day Shift.
Job Description
The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre‑certifications, prior authorizations, referrals, chart preparation, managing incoming and outgoing faxes, as well as providing clerical support to providers and staff.
What You Will Do
Greets and communicates with patients via phone or in person in a courteous and professional manner, identifying themselves and their department.
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
Processes calls to ensure patients are transferred to the appropriate staff member or provider in a timely manner.
Schedules patient appointments based on department protocols to maximize provider productivity.
Minimum Qualifications
High school diploma or equivalent.
Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.
Excellent keyboard skills. Requires proficiency in a Windows‑based computer environment and Microsoft Office products. Accuracy and dependability required.
Position Highlights And Benefits
Day Shift. Hours may vary.
Great benefits effective day 1!
Mission‑driven team environment.
Career growth and advancement potential.
Equal Opportunity Employer Statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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Trinity Health Of New England Medical Group is looking for a
Medical Receptionist / Business Services Representative
to join our
Primary Care Team
located in Waterbury.
Employment Type: Full-time. Shift: Day Shift.
Job Description
The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre‑certifications, prior authorizations, referrals, chart preparation, managing incoming and outgoing faxes, as well as providing clerical support to providers and staff.
What You Will Do
Greets and communicates with patients via phone or in person in a courteous and professional manner, identifying themselves and their department.
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
Processes calls to ensure patients are transferred to the appropriate staff member or provider in a timely manner.
Schedules patient appointments based on department protocols to maximize provider productivity.
Minimum Qualifications
High school diploma or equivalent.
Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.
Excellent keyboard skills. Requires proficiency in a Windows‑based computer environment and Microsoft Office products. Accuracy and dependability required.
Position Highlights And Benefits
Day Shift. Hours may vary.
Great benefits effective day 1!
Mission‑driven team environment.
Career growth and advancement potential.
Equal Opportunity Employer Statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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