Sr. Field Clinical Coordinator - PKU Houston
BioSpace, Topeka, KS, United States
Senior Field Clinical Coordinator (Sr-FCC)
Responsibilities
Works closely with assigned clinics, BioMarin field sales organization, and BioMarin RareConnections (RC) personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections.
Works collaboratively in an account team (Account Manager, Case Manager, Clinical Coordinator) moving cases from referral to specialty pharmacy shipment to product start.
Conducts patient-level education with new patient starts including BioMarin product information (safety, efficacy, dosing, administration, storage), disease state awareness, injection training, and clinic specific protocols at their request.
Provides in-person support for self-administration of FDA-approved BioMarin marketed therapies as needed.
Utilizes motivational interviewing skills to empower patients to advocate for their own health needs; provides reminders for medication, clinic-prescribed labs, and clinic appointments at times convenient to patients.
Conducts ongoing patient-level education on disease and product administration technique to support safe and appropriate use of therapy.
Participates in direct-to-patient educational events to raise patient awareness around disease state and appropriate BioMarin therapies; typically conducted 3–4X/year on weekends and throughout the week.
Leadership and Additional Responsibilities
Influence beyond their own geography and serves as a regular contributor to the advancement of cross‑functional teams.
Generates and communicates best practices and participates in projects and initiatives that help shape strategy and implementation.
Uncovers obstacles and trends and creates solutions that are widely adopted.
Considered a subject matter expert in the role of a Clinical Coordinator and has advanced knowledge of PKU.
Contributes to regional and national assignments such as HUB training, Specialty Pharmacy education, field training, advocacy group alliance liaison, etc.
Regularly takes on formal and informal peer leadership opportunities.
Competencies Required
Excellent interpersonal communication skills; advances patients’ health journey through exceptional motivational interviewing and positive outcomes.
Strong presentation skills; ability to provide dynamic and engaging presentations to small and large groups.
An ideal team player who consistently demonstrates BioMarin Commercial values.
Action‑oriented, tenacious, and anticipates obstacles and leads solutions.
High business acumen and focused on customized value to all levels of customer (internal and external).
Adaptability, consistently picking up on the need to change personal, interpersonal, and leadership behavior quickly.
Expert navigation of all systems and ability to align resources to action plans.
Requires travel, up to 65% of the work week.
Experience and Education
2+ years of Pharmaceutical experience as a patient educator.
4+ years of direct patient care experience in rare disease.
Education as an allied health care professional.
Bachelor’s degree in Allied Health preferred or work experience equivalent.
Required
Successful background check.
Valid Driver’s license and driving record.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Responsibilities
Works closely with assigned clinics, BioMarin field sales organization, and BioMarin RareConnections (RC) personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections.
Works collaboratively in an account team (Account Manager, Case Manager, Clinical Coordinator) moving cases from referral to specialty pharmacy shipment to product start.
Conducts patient-level education with new patient starts including BioMarin product information (safety, efficacy, dosing, administration, storage), disease state awareness, injection training, and clinic specific protocols at their request.
Provides in-person support for self-administration of FDA-approved BioMarin marketed therapies as needed.
Utilizes motivational interviewing skills to empower patients to advocate for their own health needs; provides reminders for medication, clinic-prescribed labs, and clinic appointments at times convenient to patients.
Conducts ongoing patient-level education on disease and product administration technique to support safe and appropriate use of therapy.
Participates in direct-to-patient educational events to raise patient awareness around disease state and appropriate BioMarin therapies; typically conducted 3–4X/year on weekends and throughout the week.
Leadership and Additional Responsibilities
Influence beyond their own geography and serves as a regular contributor to the advancement of cross‑functional teams.
Generates and communicates best practices and participates in projects and initiatives that help shape strategy and implementation.
Uncovers obstacles and trends and creates solutions that are widely adopted.
Considered a subject matter expert in the role of a Clinical Coordinator and has advanced knowledge of PKU.
Contributes to regional and national assignments such as HUB training, Specialty Pharmacy education, field training, advocacy group alliance liaison, etc.
Regularly takes on formal and informal peer leadership opportunities.
Competencies Required
Excellent interpersonal communication skills; advances patients’ health journey through exceptional motivational interviewing and positive outcomes.
Strong presentation skills; ability to provide dynamic and engaging presentations to small and large groups.
An ideal team player who consistently demonstrates BioMarin Commercial values.
Action‑oriented, tenacious, and anticipates obstacles and leads solutions.
High business acumen and focused on customized value to all levels of customer (internal and external).
Adaptability, consistently picking up on the need to change personal, interpersonal, and leadership behavior quickly.
Expert navigation of all systems and ability to align resources to action plans.
Requires travel, up to 65% of the work week.
Experience and Education
2+ years of Pharmaceutical experience as a patient educator.
4+ years of direct patient care experience in rare disease.
Education as an allied health care professional.
Bachelor’s degree in Allied Health preferred or work experience equivalent.
Required
Successful background check.
Valid Driver’s license and driving record.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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