Medical Assistant/Clinical Service Specialist, Full Time- San Antonio, TX
Infusion PA, San Antonio, TX, United States
Medical Assistant/Clinical Service Specialist, Full Time- San Antonio, TX
VIVO Infusion - Medical Assistant/Clinical Service Specialist
VIVO Infusion is seeking a dedicated and compassionate Medical Assistant/Clinical Service Specialist to join our team at our
San Antonio, TX ! In this position, you will play a crucial role in our clinical operations by providing essential support to our medical team, patients, and the infusion center! As a Medical Assistant, you will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.
We are looking for a Medical Assistant with prior administrative experience, strong initiative, and the ability to work independently. This location will require working on some days when no patients are scheduled, working alone to support administrative functions, and intake medical deliveries as needed.
Compensation
Pay Range: $21.00 - $23.00/Hour
Bonus Plan Target: 5% Annually (Based on performance)
PTO Buy-back, PTO Rollover, and PTO Donation Program.
Wellness Reimbursement Program - $360 Annually
Tuition Assistance Program & Professional Association Reimbursement
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Employment Type, Schedule, FLSA Status
Full-time
Monday - Friday | 7:00am - 5:00pm
Non-Exempt
Reports to:
Clinical Operations Manager
Location:
Primary Responsibilities
Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
Room clinic patients in person or virtually and update patient chart with the required information
Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
Oversees and ensures efficient turnover of exam rooms
Assist provider in the exam room as requested
Collect, prepare, and submit ordered patient lab specimens as directed.
Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
Triage patient phone calls and messages and document them appropriately
Orders and manages supplies under the direction of manager
Disinfect and stock the exam rooms.
Assist in obtaining records required for the patient’s chart
Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
Follow company policies and CDC guidelines for infection control.
Secondary Responsibilities
Assist with proper handling and storage of hazardous materials.
Maintain confidentiality of all company and patient records. Adhere to HIPPA.
Communicates schedule changes to the team and assists with rescheduling patients.
Manages incoming mail and deliveries.
Education and Experience
High school graduate or equivalent, required.
Medical Assistant Certification, preferred
CPR/BLS, required prior to start date.
1 year of experience working within a clinical environment, required.
1 year in an administrative, patient-facing, or customer service role, required.
Phlebotomy and lab processing skills, preferred.
Skills
Self-motivated with the ability to work independently as needed.
Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
Must possess computer skills for electronic recordkeeping.
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment & Physical Demands
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (medical equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell.
Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl.
The employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Vivo Infusion is an Equal Opportunity Employer.
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VIVO Infusion - Medical Assistant/Clinical Service Specialist
VIVO Infusion is seeking a dedicated and compassionate Medical Assistant/Clinical Service Specialist to join our team at our
San Antonio, TX ! In this position, you will play a crucial role in our clinical operations by providing essential support to our medical team, patients, and the infusion center! As a Medical Assistant, you will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.
We are looking for a Medical Assistant with prior administrative experience, strong initiative, and the ability to work independently. This location will require working on some days when no patients are scheduled, working alone to support administrative functions, and intake medical deliveries as needed.
Compensation
Pay Range: $21.00 - $23.00/Hour
Bonus Plan Target: 5% Annually (Based on performance)
PTO Buy-back, PTO Rollover, and PTO Donation Program.
Wellness Reimbursement Program - $360 Annually
Tuition Assistance Program & Professional Association Reimbursement
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Employment Type, Schedule, FLSA Status
Full-time
Monday - Friday | 7:00am - 5:00pm
Non-Exempt
Reports to:
Clinical Operations Manager
Location:
Primary Responsibilities
Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
Room clinic patients in person or virtually and update patient chart with the required information
Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
Oversees and ensures efficient turnover of exam rooms
Assist provider in the exam room as requested
Collect, prepare, and submit ordered patient lab specimens as directed.
Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
Triage patient phone calls and messages and document them appropriately
Orders and manages supplies under the direction of manager
Disinfect and stock the exam rooms.
Assist in obtaining records required for the patient’s chart
Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
Follow company policies and CDC guidelines for infection control.
Secondary Responsibilities
Assist with proper handling and storage of hazardous materials.
Maintain confidentiality of all company and patient records. Adhere to HIPPA.
Communicates schedule changes to the team and assists with rescheduling patients.
Manages incoming mail and deliveries.
Education and Experience
High school graduate or equivalent, required.
Medical Assistant Certification, preferred
CPR/BLS, required prior to start date.
1 year of experience working within a clinical environment, required.
1 year in an administrative, patient-facing, or customer service role, required.
Phlebotomy and lab processing skills, preferred.
Skills
Self-motivated with the ability to work independently as needed.
Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
Must possess computer skills for electronic recordkeeping.
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment & Physical Demands
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (medical equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell.
Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl.
The employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Vivo Infusion is an Equal Opportunity Employer.
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