Medical Assistant/Clinical Service Specialist, Full Time- San Antonio, TX
Vivo Infusion®, San Antonio, TX, United States
VIVO Infusion - Medical Assistant/Clinical Service Specialist
Location
San Antonio, TX
Office Address
3603 Paesanos PKWY, San Antonio, TX 78231
Reports to
Clinical Operations Manager
Employment Type & Schedule
Full-time
Monday – Friday | 7:00 AM – 5:00 PM
Non-Exempt
Compensation
Pay Range: $21.00 – $23.00 / Hour
Bonus Plan Target: 5% Annually (Based on performance)
Private Equity for the Greater Good – Company-wide Employee Ownership Program
Benefits
Medical, Dental, Vision
HSA w/ Employer Contribution
Touchcare – Insurance Concierge Service
401K with Match up to 4%
PTO: Accrual 3+ weeks
PTO Buy-back, PTO Rollover, and PTO Donation Program.
Wellness Reimbursement Program – $360 Annually
Employee Referral Bonus – Uncapped Bonus Potential
Tuition Assistance Program & Professional Association Reimbursement
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Primary Responsibilities
Perform a variety of patient care activities, rendering quality patients in accordance with standards of practice.
Room clinic patients in person or virtually and update patient chart with required information.
Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
Provide administrative and front-end support: greet patients, assist with scheduling, manage phone calls, and process payments.
Oversee and ensure efficient turnover of exam rooms.
Assist provider in the exam room as requested.
Collect, prepare, and submit ordered patient lab specimens as directed.
Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
Triage patient phone calls and messages and document them appropriately.
Order and manage supplies under the direction of manager.
Disinfect and stock the exam rooms.
Assist in obtaining records required for the patient’s chart.
Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
Follow company policies and CDC guidelines for infection control.
Secondary Responsibilities
Assist with proper handling and storage of hazardous materials.
Maintain confidentiality of all company and patient records. Adhere to HIPAA.
Communicate schedule changes to the team and assist with rescheduling patients.
Manage incoming mail and deliveries.
Qualifications
High school graduate or equivalent, required.
Medical Assistant Certification, preferred.
CPR/BLS, required prior to start date.
1 year of experience working within a clinical environment, required.
1 year in an administrative, patient-facing, or customer service role, required.
Phlebotomy and lab processing skills, preferred.
Skills
Self-motivated with the ability to work independently as needed.
Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients, and physicians.
Must possess computer skills for electronic recordkeeping.
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Work Environment & Physical Demands
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (medical equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell.
Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl.
The employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Equal Opportunity Employer
Vivo Infusion is an Equal Opportunity Employer. Applicants will never be asked to provide personal identification information (e.g., SSN, Driver’s License, Passport) or financial information during the application and Interviewing process.
Recruitment Privacy Statement
Vivo Infusion posts all open positions on the Careers page of the company website. Applicants may be requested to provide contact details such as name, address, email address, phone number; employment history; background information; nominated references; proof of eligibility to work in the US; desired salary.
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Location
San Antonio, TX
Office Address
3603 Paesanos PKWY, San Antonio, TX 78231
Reports to
Clinical Operations Manager
Employment Type & Schedule
Full-time
Monday – Friday | 7:00 AM – 5:00 PM
Non-Exempt
Compensation
Pay Range: $21.00 – $23.00 / Hour
Bonus Plan Target: 5% Annually (Based on performance)
Private Equity for the Greater Good – Company-wide Employee Ownership Program
Benefits
Medical, Dental, Vision
HSA w/ Employer Contribution
Touchcare – Insurance Concierge Service
401K with Match up to 4%
PTO: Accrual 3+ weeks
PTO Buy-back, PTO Rollover, and PTO Donation Program.
Wellness Reimbursement Program – $360 Annually
Employee Referral Bonus – Uncapped Bonus Potential
Tuition Assistance Program & Professional Association Reimbursement
Employee Assistance Program (Employer-provided)
Short & long-term disability (Employer-provided)
Life Insurance (Employer-provided)
Primary Responsibilities
Perform a variety of patient care activities, rendering quality patients in accordance with standards of practice.
Room clinic patients in person or virtually and update patient chart with required information.
Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
Provide administrative and front-end support: greet patients, assist with scheduling, manage phone calls, and process payments.
Oversee and ensure efficient turnover of exam rooms.
Assist provider in the exam room as requested.
Collect, prepare, and submit ordered patient lab specimens as directed.
Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
Triage patient phone calls and messages and document them appropriately.
Order and manage supplies under the direction of manager.
Disinfect and stock the exam rooms.
Assist in obtaining records required for the patient’s chart.
Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
Follow company policies and CDC guidelines for infection control.
Secondary Responsibilities
Assist with proper handling and storage of hazardous materials.
Maintain confidentiality of all company and patient records. Adhere to HIPAA.
Communicate schedule changes to the team and assist with rescheduling patients.
Manage incoming mail and deliveries.
Qualifications
High school graduate or equivalent, required.
Medical Assistant Certification, preferred.
CPR/BLS, required prior to start date.
1 year of experience working within a clinical environment, required.
1 year in an administrative, patient-facing, or customer service role, required.
Phlebotomy and lab processing skills, preferred.
Skills
Self-motivated with the ability to work independently as needed.
Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients, and physicians.
Must possess computer skills for electronic recordkeeping.
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Work Environment & Physical Demands
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (medical equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell.
Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl.
The employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
Equal Opportunity Employer
Vivo Infusion is an Equal Opportunity Employer. Applicants will never be asked to provide personal identification information (e.g., SSN, Driver’s License, Passport) or financial information during the application and Interviewing process.
Recruitment Privacy Statement
Vivo Infusion posts all open positions on the Careers page of the company website. Applicants may be requested to provide contact details such as name, address, email address, phone number; employment history; background information; nominated references; proof of eligibility to work in the US; desired salary.
#J-18808-Ljbffr