Case Manager – Individual Homeless Services Shelter - full time day shift
Community Teamwork, Chelmsford, MA, United States
Case Manager – Individual Homeless Services Shelter
Pay Range $24.00 - $27.00 per hour
Company Overview
Community Teamwork is a private non‑profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
Position Summary
The role of this Case Manager is to provide case management to participants and to provide advocacy, support, and referral information and assist individuals to overcome barriers to become self-sufficient.
Essential Functions And Responsibilities
Complete intake and needs assessments with each participant, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills
Interview and evaluate clients to formulate Individualized Service Plans based on Program requirements. Work closely with clients to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
Help clients build self‑sufficiency plans. Assist clients to transition to self‑advocacy roles
Advocate on behalf of clients, and attend administrative hearings if necessary
May perform home visits and/or unit inspections
Establish, evaluate and monitor goals for clients linked to measurable outcomes. Work collaboratively with interdisciplinary team of collateral providers and partners to ensure coordination of services
Maintain the structure and policies of the program through orientation of participants by reviewing program rules, policies, and case management visits
Uphold the values of CTI – Equity, Integrity, Compassion
The duties listed above are representative of the work performed. Other related duties may be assigned.
Qualifications
High School Diploma or equivalent education
Prior related experience
Minimum of one year assessment, advocacy and case management work in a Human Service field
Knowledge and experience working with low income, culturally diverse, and at‑risk families and individuals
Demonstrated knowledge of community resources available to low‑income individuals and families
Excellent customer service, organizational, oral and written communication skills
Ability to manage multiple priorities and work in a fast‑paced environment
Proficient computer skills required in basic computer software and data collection systems
Excellent crisis management skills
Ability to maintain accurate records and confidentiality of information
Excellent attention to detail
Valid Driver’s License
Preferred Qualifications
Bilingual (English/Spanish, English/ Haitian‑Creole, English/Khmer, English/Portuguese)
Benefit Information
4 Weeks of Paid Time Off – Paid Sick Leave – 12 paid holidays
Medical, Dental, and Vision Insurance – Company Paid Life Insurance – Critical Illness Insurance – Pet Insurance
Tuition Reimbursement – Career Advancement and Professional Development Opportunities
5% employer contribution to your 401K retirement account after 6 months of employment
Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
Equal Opportunity Employer – Vets/Disabled
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Pay Range $24.00 - $27.00 per hour
Company Overview
Community Teamwork is a private non‑profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.
Position Summary
The role of this Case Manager is to provide case management to participants and to provide advocacy, support, and referral information and assist individuals to overcome barriers to become self-sufficient.
Essential Functions And Responsibilities
Complete intake and needs assessments with each participant, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills
Interview and evaluate clients to formulate Individualized Service Plans based on Program requirements. Work closely with clients to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
Help clients build self‑sufficiency plans. Assist clients to transition to self‑advocacy roles
Advocate on behalf of clients, and attend administrative hearings if necessary
May perform home visits and/or unit inspections
Establish, evaluate and monitor goals for clients linked to measurable outcomes. Work collaboratively with interdisciplinary team of collateral providers and partners to ensure coordination of services
Maintain the structure and policies of the program through orientation of participants by reviewing program rules, policies, and case management visits
Uphold the values of CTI – Equity, Integrity, Compassion
The duties listed above are representative of the work performed. Other related duties may be assigned.
Qualifications
High School Diploma or equivalent education
Prior related experience
Minimum of one year assessment, advocacy and case management work in a Human Service field
Knowledge and experience working with low income, culturally diverse, and at‑risk families and individuals
Demonstrated knowledge of community resources available to low‑income individuals and families
Excellent customer service, organizational, oral and written communication skills
Ability to manage multiple priorities and work in a fast‑paced environment
Proficient computer skills required in basic computer software and data collection systems
Excellent crisis management skills
Ability to maintain accurate records and confidentiality of information
Excellent attention to detail
Valid Driver’s License
Preferred Qualifications
Bilingual (English/Spanish, English/ Haitian‑Creole, English/Khmer, English/Portuguese)
Benefit Information
4 Weeks of Paid Time Off – Paid Sick Leave – 12 paid holidays
Medical, Dental, and Vision Insurance – Company Paid Life Insurance – Critical Illness Insurance – Pet Insurance
Tuition Reimbursement – Career Advancement and Professional Development Opportunities
5% employer contribution to your 401K retirement account after 6 months of employment
Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
Equal Opportunity Employer – Vets/Disabled
#J-18808-Ljbffr