PPS Admin Support - Medical Receptionist - PPS
Aneweratms, Los Angeles, CA, United States
PPS Admin Support - Medical Receptionist - PPS
The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, and answering phone calls.
Essential Job Functions:
Greeting patients professionally both in person and on the phone.
Answering patient calls, and voicemails in a friendly prompt manner.
Confirming patient follow up appointments, sending reminder virtual appointment information as needed.
Optimizing provider schedules and patient satisfaction with efficient scheduling.
Comforting patients by anticipating anxieties and effectively answering questions.
Notifying providers of patient arrivals.
Updating patient records and following all protocols in regard to insurance verification.
Collecting patient copays and scheduling follow up appointments.
Maintaining office inventory and equipment by anticipating supply needs.
Occasionally verify insurances.
Knowledge, Education, & Experience:
Associate or bachelor’s degree preferred.
Behavioral or psychiatric office experience is preferred.
Experience with electronic medical records systems preferred.
Compensation: Pay Range: $21 - $23 per hour.
Check Out the Discovery Benefits & Perks
We value our employees, which is why we provide ways to help their personal needs and professional growth.
#J-18808-Ljbffr
The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, and answering phone calls.
Essential Job Functions:
Greeting patients professionally both in person and on the phone.
Answering patient calls, and voicemails in a friendly prompt manner.
Confirming patient follow up appointments, sending reminder virtual appointment information as needed.
Optimizing provider schedules and patient satisfaction with efficient scheduling.
Comforting patients by anticipating anxieties and effectively answering questions.
Notifying providers of patient arrivals.
Updating patient records and following all protocols in regard to insurance verification.
Collecting patient copays and scheduling follow up appointments.
Maintaining office inventory and equipment by anticipating supply needs.
Occasionally verify insurances.
Knowledge, Education, & Experience:
Associate or bachelor’s degree preferred.
Behavioral or psychiatric office experience is preferred.
Experience with electronic medical records systems preferred.
Compensation: Pay Range: $21 - $23 per hour.
Check Out the Discovery Benefits & Perks
We value our employees, which is why we provide ways to help their personal needs and professional growth.
#J-18808-Ljbffr