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Weekend Library Manager

Inside Higher Ed, Greensboro, NC, United States


Job Title
University Library Technician (Weekend Library Manager)

Position Summary
The Weekend Library Manager oversees library services, personnel, and facility operations during evening and weekend hours. The role coordinates with the Facilities Team, Department Head, and Library Administration to ensure efficient operations in the absence of full‑time management. Responsibilities include supervising circulation, reference, and technology assistance, managing stacks operations, and addressing safety and security matters. Hours are: Sundays 9 am–6 pm; Mondays & Tuesdays 1 pm–10 pm; Fridays 11 am–7 pm; Saturdays 9 am–7 pm, with variations during the library renovation (anticipated to complete early 2028).

Key Responsibilities
Library Services Management

Serves as the manager on duty for all library service desks and stacks operations, and for all library personnel during evening/weekend shifts.

Ensures that patron services including circulation, reference, resource, and computer assistance are provided in a courteous and professional manner.

Ensures that stacks operations are carried out as planned, and that service standards are being met.

Explains and interprets policies and services to patrons and employees.

Complies with library, university, state, and federal policies regarding employment and supervision.

Provides services as scheduled at the Checkout Desk and fills in at other desks as necessary.

Handles non‑routine situations and inquiries referred by other employees.

Takes initiative in resolving circulation, reference, resource, computer and facility issues that occur during shifts; documents and reports them to the appropriate personnel for follow‑up.

Participates in the direction, planning, and execution of public service and stacks operations, projects, and services.

Assists in the development of processes, procedures, and workflows.

Manages library lost and found processes, locker assignments, and circulating key collection.

Manages departmental supply stocks.

Assists in the transit of materials.

Engages potential library donors by providing information and answering questions related to library projects and needs.

Provides scheduled and impromptu tours.

Connects potential donors with appropriate personnel.

Library Facilities Management

Serves as the manager on duty for facility and safety operations and library personnel during weekend/evening shifts.

Identifies, manages and reports safety, security and facility issues to appropriate personnel and follows up on outstanding issues.

Handles non‑routine situations and inquiries reported by library employees working in all areas of the facility.

Leads building evacuations in emergencies and manages inclement weather closings and shelter‑in‑place situations.

Works closely with campus police and security officers.

Opens and closes the facility according to guidelines.

Works closely with the Facilities Team and staff in the library administration to coordinate work related to library facilities and events.

Manages projects related to facilities work.

Serves as the main evening/weekend contact for contractors, vendors, and campus facility operations personnel doing work in the building and for library departments, event organizers, student groups, and vendors to coordinate efforts related to the use of library spaces for events.

Oversees activities related to event setup and breakdown and housekeeping efforts.

Creates and installs library signage related to operational hours, facility issues, and temporary activities going on in and around the building.

Manages building door lock schedules.

Participates on teams that coordinate library services, collections, and facilities to provide a safe and inviting environment for all users.

Stays abreast of facility and safety practices according to OSHA, State, University, and Library standards.

Ensures that ADA standards are met.

Serves as key operator for the libraries’ public technology equipment.

Assists users and staff with software, hardware, and network issues, printers, scanners, photocopiers, and device charging stations that others cannot resolve.

Troubleshoots issues with Access Services’ circulating technology during weekend/evening shifts.

Ensures that issues are documented and reported appropriately.

Participates in building surveys and inspections of facility, furnishings, equipment, and resources.

Stages and resets furniture placement.

Identifies, remedies, and reports issues and concerns to appropriate personnel.

Student Employee Management

Coordinates with the Desk and Stacks Teams to recruit, hire, train, schedule, monitor attendance, keep time records, and evaluate student employees.

Works collaboratively among departmental staff and staff in the Student Employment Office, Financial Aid Office, Payroll Services, and Library Administration to provide related processes for all student employees in the department.

Supervises the work of student employees and assists them in applying policies and procedures.

Resolves issues referred by student employees.

Coordinates with Desk & Stacks Managers to create and manage student work schedules and daily task assignments.

Makes recommendations regarding staffing levels.

Adheres to & enforces all library, University, State, and federal employment regulations.

Documents and reports work procedures, policies, and attendance issues to the appropriate personnel.

Other Duties

Other duties as assigned.

Qualifications
Minimum Qualifications
High‑school diploma or equivalency and two years of experience in library services, office support, or a related field; or an equivalent combination of training and experience.

Preferred Qualifications

At least two years of experience in library public service and stacks operations, including supervision of employees.

Familiarity with the services, spaces, technology, and collections provided in a modern library environment.

Ability to interpret and explain a wide variety of policies and procedures, ranging from basic to complex, to the public, and to exercise independent judgment.

Computing skills, including familiarity with multiple operating systems and fluency with office applications, and comfort troubleshooting both familiar and new technology.

Attention to detail, time management, and organizational skills.

Strong written and oral communication skills.

Excellent interpersonal skills and ability to establish and maintain effective work relationships.

Ability to work independently as well as as part of a team.

Strong problem‑solving skills.

Ability to meet high service standards in all interactions (in‑person, by telephone, via e‑mail or online).

Demonstrated ability to locate, analyze, and interpret data contained in complex online systems such as scholarly databases or integrated library systems.

Experience creating work process documentation, spreadsheets, and signage.

Recruitment Range
$41,586 – $46,206 per year.

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