Manager II, Mental Health & Wellness HUB
Inside Higher Ed, Houston, TX, United States
Job Title: Manager II, Mental Health & Wellness HUB
Location: LSC-System Office (The Woodlands, TX)
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 44588
Commitment to Mission: Uphold the Mission of Lone Star College to provide positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to students and employees.
Job Description
The Manager II, Mental Health & Wellness HUB provides leadership and oversight for a multidisciplinary team of licensed and unlicensed mental health professionals within the Mental Health and Wellness Services Department. This role ensures the effective delivery of clinical services, supports departmental planning and evaluation, and helps drive key performance outcomes. Responsibilities include staff supervision, providing or overseeing direct clinical services (e.g., counseling, crisis intervention, assessment), and supporting student, faculty, and staff wellness initiatives. The Clinical Manager also serves as a liaison to campus stakeholders in the Director's absence, coordinates after‑hours/on‑call coverage, and supports internship programs in collaboration with academic partners. This position plays a vital role in campus‑wide mental health efforts and may be called upon during campus emergencies. Moderate travel between LSC locations is required.
Essential Job Functions
Oversee day‑to‑day clinical operations of an assigned team of clinicians and develop and modify clinical workflows to ensure the delivery of high‑quality mental health services.
Provide leadership, vision, and direction to the clinical team to support department goals while participating and leading an interdisciplinary team and collaborating with stakeholders.
Provide administrative supervision to clinical staff, including both licensed and unlicensed professionals in accordance with board guidelines.
Conduct hiring, training, scheduling, and performance evaluations for clinical team members and deliver training and professional development for clinical staff.
Provide direct clinical services as needed, including individual/group counseling (personal and career), psychoeducation, assessments, triage, case management, crisis intervention, and referrals.
Plan and deliver outreach, training, and wellness programs for faculty, staff, and students.
Assist the Director in departmental planning, administration, management, and evaluation; review and update departmental policies and procedures to ensure compliance with legal, ethical, and institutional guidelines.
Assist with the coordination and configuration of the electronic health record (EHR) system and utilize the EHR and other LSC platforms to chart, manage referrals, and document student progress.
May provide consultation and training to the broader community.
Oversee and conduct chart reviews and implement feedback to ensure quality care.
Serve as departmental representative in collaboration and consultation with faculty, staff, students, and parents.
Coordinate and provide after‑hours and on‑call clinical coverage and respond to campus crises, including occasional after‑hours support for outreach and intervention.
Perform other reasonable related duties as assigned.
Knowledge, Skills, and Abilities
Strong leadership, administrative, and organizational skills.
Knowledge of clinical operations, documentation, and mental health service delivery.
Skilled in psychotherapy (individual, couples, group), intake and risk assessment, and crisis intervention.
Experience supervising and training clinical staff and interns.
Effective in delivering workshops, presentations, and outreach.
Understanding of college student development, collegiate mental health, and multicultural issues.
Familiarity with applicable laws, regulations, and ethical standards in clinical practice.
Ability to collaborate across departments and contribute to campus initiatives.
Physical Abilities
The work is sedentary. The employee sits comfortably to do the work. Some walking, standing, bending, and carrying of light items may occur, but no special physical demands are required.
Work Schedule and Conditions
Equipment used includes a PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment.
Interface with internal and external contacts as needed to carry out the functions of the position.
Work is performed in a climate‑controlled office with minimal exposure to safety hazards.
Required Qualifications
Master’s degree and at least 5 years of related experience, or an equivalent combination of education and experience.
At least 3 years of management‑level experience in any setting and/or at least 3 years of experience in a higher education setting.
LPC, LCSW, LPA‑I, or LMFT.
Preferred Qualifications
At least 3 years management‑level experience in any setting.
At least 3 years of experience in a higher education setting.
LPC‑S, LCSW‑S, LP, LPA‑I, or LMFT‑S.
Salary
Hiring salary range is $72,821–$83,745.
EEO Statement
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
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Location: LSC-System Office (The Woodlands, TX)
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 44588
Commitment to Mission: Uphold the Mission of Lone Star College to provide positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to students and employees.
Job Description
The Manager II, Mental Health & Wellness HUB provides leadership and oversight for a multidisciplinary team of licensed and unlicensed mental health professionals within the Mental Health and Wellness Services Department. This role ensures the effective delivery of clinical services, supports departmental planning and evaluation, and helps drive key performance outcomes. Responsibilities include staff supervision, providing or overseeing direct clinical services (e.g., counseling, crisis intervention, assessment), and supporting student, faculty, and staff wellness initiatives. The Clinical Manager also serves as a liaison to campus stakeholders in the Director's absence, coordinates after‑hours/on‑call coverage, and supports internship programs in collaboration with academic partners. This position plays a vital role in campus‑wide mental health efforts and may be called upon during campus emergencies. Moderate travel between LSC locations is required.
Essential Job Functions
Oversee day‑to‑day clinical operations of an assigned team of clinicians and develop and modify clinical workflows to ensure the delivery of high‑quality mental health services.
Provide leadership, vision, and direction to the clinical team to support department goals while participating and leading an interdisciplinary team and collaborating with stakeholders.
Provide administrative supervision to clinical staff, including both licensed and unlicensed professionals in accordance with board guidelines.
Conduct hiring, training, scheduling, and performance evaluations for clinical team members and deliver training and professional development for clinical staff.
Provide direct clinical services as needed, including individual/group counseling (personal and career), psychoeducation, assessments, triage, case management, crisis intervention, and referrals.
Plan and deliver outreach, training, and wellness programs for faculty, staff, and students.
Assist the Director in departmental planning, administration, management, and evaluation; review and update departmental policies and procedures to ensure compliance with legal, ethical, and institutional guidelines.
Assist with the coordination and configuration of the electronic health record (EHR) system and utilize the EHR and other LSC platforms to chart, manage referrals, and document student progress.
May provide consultation and training to the broader community.
Oversee and conduct chart reviews and implement feedback to ensure quality care.
Serve as departmental representative in collaboration and consultation with faculty, staff, students, and parents.
Coordinate and provide after‑hours and on‑call clinical coverage and respond to campus crises, including occasional after‑hours support for outreach and intervention.
Perform other reasonable related duties as assigned.
Knowledge, Skills, and Abilities
Strong leadership, administrative, and organizational skills.
Knowledge of clinical operations, documentation, and mental health service delivery.
Skilled in psychotherapy (individual, couples, group), intake and risk assessment, and crisis intervention.
Experience supervising and training clinical staff and interns.
Effective in delivering workshops, presentations, and outreach.
Understanding of college student development, collegiate mental health, and multicultural issues.
Familiarity with applicable laws, regulations, and ethical standards in clinical practice.
Ability to collaborate across departments and contribute to campus initiatives.
Physical Abilities
The work is sedentary. The employee sits comfortably to do the work. Some walking, standing, bending, and carrying of light items may occur, but no special physical demands are required.
Work Schedule and Conditions
Equipment used includes a PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment.
Interface with internal and external contacts as needed to carry out the functions of the position.
Work is performed in a climate‑controlled office with minimal exposure to safety hazards.
Required Qualifications
Master’s degree and at least 5 years of related experience, or an equivalent combination of education and experience.
At least 3 years of management‑level experience in any setting and/or at least 3 years of experience in a higher education setting.
LPC, LCSW, LPA‑I, or LMFT.
Preferred Qualifications
At least 3 years management‑level experience in any setting.
At least 3 years of experience in a higher education setting.
LPC‑S, LCSW‑S, LP, LPA‑I, or LMFT‑S.
Salary
Hiring salary range is $72,821–$83,745.
EEO Statement
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
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