Manager I, Mental Health & Wellness Services HUB
Inside Higher Ed, Houston, TX, United States
Job Description
Manager I, Mental Health & Wellness Services HUB – Location: LSC-System Office. Regular, Full-Time. Job ID: 44585.
The Manager I, Mental Health & Wellness Services HUB provides leadership and oversight for a multidisciplinary team of licensed and unlicensed mental health professionals within the Counseling and Wellness Services Department. This role ensures the effective delivery of clinical services, supports departmental planning and evaluation, and helps drive key performance outcomes. Responsibilities include staff supervision, providing or overseeing direct clinical services (e.g., counseling, crisis intervention, assessment), and supporting student, faculty, and staff wellness initiatives. The Clinical Manager also serves as a liaison to campus stakeholders in the Director\'s absence, coordinates after-hours/on-call coverage, and supports internship programs in collaboration with academic partners. This position plays a vital role in campus-wide mental health efforts and may be called upon during campus emergencies. Moderate travel between LSC locations is required.
Essential Job Functions
Oversees day-to-day clinical operations of an assigned team of clinicians and develops and modifies clinical workflows to ensure the delivery of high-quality mental health services
Provides leadership, vision, and direction to the clinical team to support department goals while participating and leading an interdisciplinary team and collaborating with stakeholders
Provides administrative supervision to clinical staff, including both licensed and unlicensed professionals in accordance with board guidelines
Conducts hiring, training, scheduling, and performance evaluations for clinical team members and delivers training and professional development for clinical staff
Provides direct clinical services as needed, including individual/group counseling (personal and career), psychoeducation, assessments, triage, case management, crisis intervention, and referrals
Plans and delivers outreach, training, and wellness programs for faculty, staff, and students
Assists the Director in departmental planning, administration, management, and evaluation, reviews, and updates departmental policies and procedures to ensure compliance with legal, ethical, and institutional guidelines
Assists with the coordination and configuration of the electronic health record (EHR) system and utilizes the EHR system and other LSC platforms to chart, manage referrals and document student progress
May provide consultation and training to the broader community
Oversees and conducts chart reviews and implements feedback to ensure quality care
Serves as departmental representative in collaboration and consultation with faculty, staff, students, and parents
Coordinates and provides after-hours and on-call clinical coverage and responds to campus crises, including occasional after-hours support for outreach and intervention
Responsible for other reasonably related duties as assigned
Knowledge, Skills, And Abilities
Strong leadership, administrative, and organizational skills
Knowledge of clinical operations, documentation, and mental health service delivery
Skilled in psychotherapy (individual, couples, group), intake and risk assessment, and crisis intervention
Experience supervising and training clinical staff and interns
Effective in delivering workshops, presentations, and outreach
Understanding of college student development, collegiate mental health, and multicultural issues
Familiarity with applicable laws, regulations, and ethical standards in clinical practice
Ability to collaborate across departments and contribute to campus initiatives
Physical Abilities
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
Work Schedule And Conditions
Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
Required Qualifications
Master's degree and at least 3 years of related experience, or an equivalent combination of education and experience
LPC-A, LMSW, LMFT-A, LPA (without independent practice), or related certification
Proof of passing the National Board Exam at clinical level
Preferred Qualifications
Management level experience in any setting
Experience in a higher education setting
LPC, LCSW, LPA-I, or LMFT
Salary and Benefits
Hiring salary range is $67,746-$77,908. Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Salary offers are determined by related experience and education. The resume submitted in the application process will be used to calculate your starting salary.
EEO and Legal
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
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Manager I, Mental Health & Wellness Services HUB – Location: LSC-System Office. Regular, Full-Time. Job ID: 44585.
The Manager I, Mental Health & Wellness Services HUB provides leadership and oversight for a multidisciplinary team of licensed and unlicensed mental health professionals within the Counseling and Wellness Services Department. This role ensures the effective delivery of clinical services, supports departmental planning and evaluation, and helps drive key performance outcomes. Responsibilities include staff supervision, providing or overseeing direct clinical services (e.g., counseling, crisis intervention, assessment), and supporting student, faculty, and staff wellness initiatives. The Clinical Manager also serves as a liaison to campus stakeholders in the Director\'s absence, coordinates after-hours/on-call coverage, and supports internship programs in collaboration with academic partners. This position plays a vital role in campus-wide mental health efforts and may be called upon during campus emergencies. Moderate travel between LSC locations is required.
Essential Job Functions
Oversees day-to-day clinical operations of an assigned team of clinicians and develops and modifies clinical workflows to ensure the delivery of high-quality mental health services
Provides leadership, vision, and direction to the clinical team to support department goals while participating and leading an interdisciplinary team and collaborating with stakeholders
Provides administrative supervision to clinical staff, including both licensed and unlicensed professionals in accordance with board guidelines
Conducts hiring, training, scheduling, and performance evaluations for clinical team members and delivers training and professional development for clinical staff
Provides direct clinical services as needed, including individual/group counseling (personal and career), psychoeducation, assessments, triage, case management, crisis intervention, and referrals
Plans and delivers outreach, training, and wellness programs for faculty, staff, and students
Assists the Director in departmental planning, administration, management, and evaluation, reviews, and updates departmental policies and procedures to ensure compliance with legal, ethical, and institutional guidelines
Assists with the coordination and configuration of the electronic health record (EHR) system and utilizes the EHR system and other LSC platforms to chart, manage referrals and document student progress
May provide consultation and training to the broader community
Oversees and conducts chart reviews and implements feedback to ensure quality care
Serves as departmental representative in collaboration and consultation with faculty, staff, students, and parents
Coordinates and provides after-hours and on-call clinical coverage and responds to campus crises, including occasional after-hours support for outreach and intervention
Responsible for other reasonably related duties as assigned
Knowledge, Skills, And Abilities
Strong leadership, administrative, and organizational skills
Knowledge of clinical operations, documentation, and mental health service delivery
Skilled in psychotherapy (individual, couples, group), intake and risk assessment, and crisis intervention
Experience supervising and training clinical staff and interns
Effective in delivering workshops, presentations, and outreach
Understanding of college student development, collegiate mental health, and multicultural issues
Familiarity with applicable laws, regulations, and ethical standards in clinical practice
Ability to collaborate across departments and contribute to campus initiatives
Physical Abilities
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
Work Schedule And Conditions
Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
Required Qualifications
Master's degree and at least 3 years of related experience, or an equivalent combination of education and experience
LPC-A, LMSW, LMFT-A, LPA (without independent practice), or related certification
Proof of passing the National Board Exam at clinical level
Preferred Qualifications
Management level experience in any setting
Experience in a higher education setting
LPC, LCSW, LPA-I, or LMFT
Salary and Benefits
Hiring salary range is $67,746-$77,908. Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Salary offers are determined by related experience and education. The resume submitted in the application process will be used to calculate your starting salary.
EEO and Legal
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
#J-18808-Ljbffr