Manager I, Mental Health & Wellness Services HUB
Lone Star College, Granite Heights, WI, United States
Job Description
The Manager I, Mental Health & Wellness Services HUB provides leadership and oversight for a multidisciplinary team of licensed and unlicensed mental health professionals within the Counseling and Wellness Services Department. This role ensures effective delivery of clinical services, supports departmental planning and evaluation, and helps drive key performance outcomes. Responsibilities include staff supervision, providing or overseeing direct clinical services, and supporting student, faculty, and staff wellness initiatives. The Clinical Manager also serves as liaison to campus stakeholders in the Director's absence, coordinates after‑hours/on‑call coverage, and supports internship programs in collaboration with academic partners.
Essential Job Functions
Oversee day‑to‑day clinical operations of an assigned team of clinicians and develop and modify clinical workflows to deliver high‑quality mental health services.
Provide leadership, vision, and direction to the clinical team to support department goals while participating in and leading an interdisciplinary team and collaborating with stakeholders.
Provide administrative supervision to clinical staff, including both licensed and unlicensed professionals in accordance with board guidelines.
Conduct hiring, training, scheduling, and performance evaluations for clinical team members and deliver training and professional development for clinical staff.
Provide direct clinical services as needed, including individual/group counseling (personal and career), psychoeducation, assessments, triage, case management, crisis intervention, and referrals.
Plan and deliver outreach, training, and wellness programs for faculty, staff, and students.
Assist the Director in departmental planning, administration, management, and evaluation; review and update departmental policies and procedures to ensure compliance with legal, ethical, and institutional guidelines.
Assist with the coordination and configuration of the electronic health record (EHR) system and utilize the EHR and other LSC platforms to chart, manage referrals and document student progress.
Provide consultation and training to the broader community.
Oversee and conduct chart reviews and implement feedback to ensure quality care.
Serve as departmental representative in collaboration and consultation with faculty, staff, students, and parents.
Coordinate and provide after‑hours and on‑call clinical coverage and respond to campus crises, including occasional after‑hours support for outreach and intervention.
Perform other reasonable related duties as assigned.
Knowledge, Skills, and Abilities
Strong leadership, administrative, and organizational skills.
Knowledge of clinical operations, documentation, and mental health service delivery.
Skilled in psychotherapy (individual, couples, group), intake and risk assessment, and crisis intervention.
Experience supervising and training clinical staff and interns.
Effective in delivering workshops, presentations, and outreach.
Understanding of college student development, collegiate mental health, and multicultural issues.
Familiarity with applicable laws, regulations, and ethical standards in clinical practice.
Ability to collaborate across departments and contribute to campus initiatives.
Physical Abilities
The work is sedentary. The employee will sit while performing tasks, may walk, stand, bend, carry light items, or drive an automobile. No special physical demands are required.
Work Schedule and Conditions
Equipment: PC workstation in a Microsoft Windows environment, calculator, phone, and other general office equipment.
Interface with internal and external contacts as needed to carry out the functions of the position.
Work is performed in a climate‑controlled office with minimal exposure to safety hazards.
Required Qualifications
Master’s degree and at least 3 years of related experience, or an equivalent combination of education and experience.
LPC‑A, LMSW, LMFT‑A, LPA (without independent practice), or proof of passing the National Board Exam at clinical level.
Preferred Qualifications
Management level experience in any setting.
Experience in a higher education setting.
LPC, LCSW, LPA‑I, or LMFT.
Salary
Hiring salary range: $67,746 – $77,908.
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
#J-18808-Ljbffr
The Manager I, Mental Health & Wellness Services HUB provides leadership and oversight for a multidisciplinary team of licensed and unlicensed mental health professionals within the Counseling and Wellness Services Department. This role ensures effective delivery of clinical services, supports departmental planning and evaluation, and helps drive key performance outcomes. Responsibilities include staff supervision, providing or overseeing direct clinical services, and supporting student, faculty, and staff wellness initiatives. The Clinical Manager also serves as liaison to campus stakeholders in the Director's absence, coordinates after‑hours/on‑call coverage, and supports internship programs in collaboration with academic partners.
Essential Job Functions
Oversee day‑to‑day clinical operations of an assigned team of clinicians and develop and modify clinical workflows to deliver high‑quality mental health services.
Provide leadership, vision, and direction to the clinical team to support department goals while participating in and leading an interdisciplinary team and collaborating with stakeholders.
Provide administrative supervision to clinical staff, including both licensed and unlicensed professionals in accordance with board guidelines.
Conduct hiring, training, scheduling, and performance evaluations for clinical team members and deliver training and professional development for clinical staff.
Provide direct clinical services as needed, including individual/group counseling (personal and career), psychoeducation, assessments, triage, case management, crisis intervention, and referrals.
Plan and deliver outreach, training, and wellness programs for faculty, staff, and students.
Assist the Director in departmental planning, administration, management, and evaluation; review and update departmental policies and procedures to ensure compliance with legal, ethical, and institutional guidelines.
Assist with the coordination and configuration of the electronic health record (EHR) system and utilize the EHR and other LSC platforms to chart, manage referrals and document student progress.
Provide consultation and training to the broader community.
Oversee and conduct chart reviews and implement feedback to ensure quality care.
Serve as departmental representative in collaboration and consultation with faculty, staff, students, and parents.
Coordinate and provide after‑hours and on‑call clinical coverage and respond to campus crises, including occasional after‑hours support for outreach and intervention.
Perform other reasonable related duties as assigned.
Knowledge, Skills, and Abilities
Strong leadership, administrative, and organizational skills.
Knowledge of clinical operations, documentation, and mental health service delivery.
Skilled in psychotherapy (individual, couples, group), intake and risk assessment, and crisis intervention.
Experience supervising and training clinical staff and interns.
Effective in delivering workshops, presentations, and outreach.
Understanding of college student development, collegiate mental health, and multicultural issues.
Familiarity with applicable laws, regulations, and ethical standards in clinical practice.
Ability to collaborate across departments and contribute to campus initiatives.
Physical Abilities
The work is sedentary. The employee will sit while performing tasks, may walk, stand, bend, carry light items, or drive an automobile. No special physical demands are required.
Work Schedule and Conditions
Equipment: PC workstation in a Microsoft Windows environment, calculator, phone, and other general office equipment.
Interface with internal and external contacts as needed to carry out the functions of the position.
Work is performed in a climate‑controlled office with minimal exposure to safety hazards.
Required Qualifications
Master’s degree and at least 3 years of related experience, or an equivalent combination of education and experience.
LPC‑A, LMSW, LMFT‑A, LPA (without independent practice), or proof of passing the National Board Exam at clinical level.
Preferred Qualifications
Management level experience in any setting.
Experience in a higher education setting.
LPC, LCSW, LPA‑I, or LMFT.
Salary
Hiring salary range: $67,746 – $77,908.
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.
#J-18808-Ljbffr