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Specialist-Credentialing

Indiana University Health, Indianapolis, IN, United States


Overview
Credentialing Specialist

— Location: Fairbanks Hall

Schedule:

Flex start between 7:00am–9:00am upon successful completion of training

Work Model:

Onsite during training; remote upon successful completion of training (MUST RESIDE IN INDIANA)

This role supports Practice Operations by ensuring accurate and timely maintenance of provider credentialing documentation. July through September are the busiest months of the year due to the annual influx of new hires, making organization and attention to detail essential for success. May assist with preparation for NCQA/URAC; routinely auditing practitioner files for compliance.

Key Responsibilities

Maintain complete and accurate provider credentialing and re‑credentialing files

Understand and anticipate daily provider needs related to credentialing

Review and audit files to ensure compliance and completeness

Collaborate with internal teams to obtain missing or additional documentation

Support enrollment of providers with government and commercial payer plans

Act as a resource for credentialing questions across departments

Provide administrative support to the credentialing committee

Assist with NCQA/URAC preparation and audits as needed

What Makes a Successful Candidate

Positive, helpful, and team‑oriented mindset

Proactive with the ability to find answers independently

Strong prioritization and organizational skills

Comfortable interacting with multiple teams and stakeholders

Detail‑oriented with a focus on compliance and accuracy

INAMSS certification helpful

Qualifications

Associate’s degree in Business, Human Resources, Accounting, or Healthcare‑related discipline preferred

Certified Provider Credentialing Specialist (CPCS) preferred

One to two years of hospital or healthcare experience preferred

One year of credentialing experience preferred

Basic proficiency in Microsoft Office (Word, PowerPoint, Excel) required

Why This Role Matters
This position plays a critical role in ensuring providers are properly credentialed and ready to deliver exceptional patient care. It offers an opportunity to build expertise in credentialing, work collaboratively across teams, and transition into a remote environment after training.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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