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Human Resources & Office Coordinator

Home Instead, Denver, CO, United States


Overview
Home Instead - North Denver, Colorado. At Home Instead, we are building something special — a team obsessed with delivering exceptional care to aging adults and creating meaningful careers for our Care Pros. We are growing quickly and looking for a

Human Resources & Office Coordinator

who thrives in a fast-paced environment, loves people, and brings structure and accountability to the day-to-day. This role is the heartbeat of our office — supporting our caregivers, driving performance, and keeping operations running smoothly.

Caregiver (Care Pro) Performance Management

Lead caregiver coaching, performance conversations, and documentation

Manage call-offs, attendance tracking, and accountability follow-up

Partner with scheduling and client care teams to resolve performance issues quickly

Support onboarding experience and ensure caregivers are set up for success from day one

Identify trends in caregiver performance and proactively address gaps

Reinforce Home Instead’s core values and service standards daily

Human Resources Support

Maintain employee records and ensure compliance with Colorado labor laws

Support leave administration (FAMLI, sick time, etc.)

Assist with investigations, write-ups, and corrective action plans

Help drive employee engagement and retention initiatives

Partner with leadership on staffing needs and workforce planning

Office Coordination & Operations

Own front office operations — phones, visitors, and overall office experience

Keep the office organized, stocked, and running efficiently

Support leadership with administrative tasks and reporting

Coordinate meetings, trainings, and team events

Assist with basic payroll support and timecard accuracy

Who You Are

Highly organized and detail-oriented — you don’t let things fall through the cracks

Confident communicator — able to have both supportive and tough conversations

Naturally proactive — you solve problems before they become issues

People-first but performance-driven — you care deeply and hold a high bar

Comfortable in a fast-paced, growing environment where priorities shift

Tech-savvy and able to learn systems quickly (WellSky, ApplicantStack, etc.)

What Success Looks Like

Caregiver attendance and reliability improves

Performance issues are addressed quickly and consistently

Office runs smoothly and professionally every day

Caregivers feel supported, coached, and held accountable

Leadership team can rely on you to keep things moving

Why Join Home Instead?

Be part of a mission-driven company changing how aging is experienced

Join a high-growth organization with strong leadership and clear vision

Work alongside a team that lives our core values:

Honesty & Integrity

Relentlessly Helpful

Client & Care Pro Obsession

Insist on the Highest Standards

Responsible & Accountable

Details

Location: North Denver, CO

Schedule: Full-time, in-office

Compensation: Competitive, based on experience

Benefits: 401(k) with match, paid time off, professional development

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