Road Supervisor
RATP Dev USA, Winston Salem, NC, United States
RATP Dev USA - Your future. Our destination
Mission
As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Road Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators. The Road Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks.
Profile
Key Responsibilities:
Communicate Clearly: Relay job requirements and responsibilities to Bus Operators and Dispatchers with professionalism and clarity.
Evaluate & Report: Complete daily evaluation reports and monitor operator performance and safety.
Respond & Resolve: Assist operators with accident reports and safety violations; correct safety issues on-site and document violations.
Be the Bridge: Act as a liaison between operators, clients, and organizations to resolve customer service concerns.
Support Operations: Assist with dispatching, clerical tasks, and compliance with DOT and FTA regulations.
Drive When Needed: Maintain a valid CDL and operate routes periodically to stay connected with frontline operations.
Track Performance: Help manage operator tracking systems and performance evaluations.
Qualifications:
At least 21 years of age
Valid Class B CDL with Passenger endorsement license in good standing
Strong communication, leadership, and problem-solving skills
Experience in transit operations or supervisory roles preferred
Knowledge of DOT and FTA compliance is a plus
Pay
$25.00-$27.00/ Hour
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.
We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!
Soldiers: if you are Army Reserve, Army National Guard or transitioning from Active Duty be sure to register today with the Army Pays Program at
Mission
As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Road Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators. The Road Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks.
Profile
Key Responsibilities:
Communicate Clearly: Relay job requirements and responsibilities to Bus Operators and Dispatchers with professionalism and clarity.
Evaluate & Report: Complete daily evaluation reports and monitor operator performance and safety.
Respond & Resolve: Assist operators with accident reports and safety violations; correct safety issues on-site and document violations.
Be the Bridge: Act as a liaison between operators, clients, and organizations to resolve customer service concerns.
Support Operations: Assist with dispatching, clerical tasks, and compliance with DOT and FTA regulations.
Drive When Needed: Maintain a valid CDL and operate routes periodically to stay connected with frontline operations.
Track Performance: Help manage operator tracking systems and performance evaluations.
Qualifications:
At least 21 years of age
Valid Class B CDL with Passenger endorsement license in good standing
Strong communication, leadership, and problem-solving skills
Experience in transit operations or supervisory roles preferred
Knowledge of DOT and FTA compliance is a plus
Pay
$25.00-$27.00/ Hour
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.
We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!
Soldiers: if you are Army Reserve, Army National Guard or transitioning from Active Duty be sure to register today with the Army Pays Program at