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Host/Hostess

Location: The Ranch at Rock Creek

Department: Food and Beverage (Front of House)

Reports To: Food and Beverage Manager

Position Summary

The Host/Hostess at The Ranch at Rock Creek serves as the first and last impression of our luxury dining experience. This role is responsible for warmly welcoming guests, managing reservations and seating flow, and ensuring a seamless transition into and out of the dining experience. The Host/Hostess sets the tone for exceptional hospitality and upholds the Forbes Five-Star standards of service throughout every guest interaction.

Primary Responsibilities

Greet all guests upon arrival with a warm, professional, and polished demeanor consistent with a luxury guest experience.
Manage seating arrangements and reservations to ensure smooth dining room flow and optimal table utilization.
Escort guests to tables, present menus, and provide initial hospitality touchpoints that reflect the Ranch's service standards.
Communicate effectively with servers, bartenders, and management to coordinate table turns and guest needs.
Answer phone calls, assist with reservations, and respond to guest inquiries in a timely and professional manner.
Monitor dining room cleanliness, ambiance, and readiness at all times.
Assist in managing waitlists and communicating accurate wait times to guests.
Support guest experience recovery efforts when needed, escalating concerns appropriately to management.
Maintain awareness of VIP guests, special occasions, and service notes to ensure personalized hospitality.
Uphold all brand standards of presentation, communication, and professionalism at all times.

Qualifications and Requirements

Strong interpersonal and communication skills with a natural ability to create warm, welcoming guest interactions.
Ability to stand and walk for 8 to 10-hour shifts, including navigating stairs and uneven terrain.
High level of attention to detail, particularly in guest flow, table placement, and dining room presentation.
Ability to remain calm, composed, and professional in high-volume or high-pressure service environments.
Basic proficiency or willingness to learn reservation systems and point-of-sale (POS) platforms.
Strong organizational skills with the ability to multitask and prioritize guest experience in real time.
Professional grooming and uniform standards consistent with a luxury hospitality environment.
Awareness of fine dining etiquette and service sequencing preferred.
Ability to work evenings, weekends, and holidays based on business needs and occupancy levels.
Strong teamwork skills and ability to collaborate effectively with FOH and BOH teams.
Commitment to delivering a Forbes Five-Star level guest experience at all times.

Disclaimer: The Ranch at Rock Creek is an equal opportunity employer. All offers of employment are conditioned upon the successful completion of a background check and verification of legal authorization to work in the United States.

","shortDescription","

Host/Hostess

Location: The Ranch at Rock Creek

Department: Food and Beverage (Front of House)

Reports To: Food and Beve...","promoted","title","The Ranch at Rock Creek is hiring: Host in Philipsburg","duration","","experienceLevel","displayThumbnail","location","locations",[63],"id",["B","3522013372"],"displayHeadline","Work at The Ranch at Rock Creek","category","displayPublishedAt","10 hours ago","displayUrl","/jobs/3522013372-the-ranch-at-rock-creek-is-hiring-host-in-philipsburg","shortTitle","shortLocation","Philipsburg, MT, United States","searchCompanyPath","/jobs?keyword=The+Ranch+at+Rock+Creek","searchLocationPath","/jobs?location=Philipsburg%2C+MT%2C+United+States","searchTitlePath","/jobs?keyword=The+Ranch+at+Rock+Creek+is+hiring%3A+Host+in+Philipsburg",{"_64":65,"_66":67,"_68":69,"_70":71,"_72":73},"country","United States","city","Philipsburg","formatted","Philipsburg, MT, United States, 59858","state","MT","postal_code","59858",["D",1777428966000],"Beemok Hospitality","

Host Position at The Thoroughbred Club

The primary role of the host at The Thoroughbred Club is to be responsible for welcoming guests warmly and ensuring they have a positive start to their dining experience. The host manages reservations, seating arrangements, and waitlist and communicates effectively with the serving team to provide seamless service. Exceptional organizational and customer service skills are key to creating a memorable dining experience for all guests.

Duties and responsibilities include:

Greet guests warmly as they enter the restaurant and assess their seating preferences.
Escort guests to their table and present menus, ensuring a smooth and welcoming experience.
Communicate wait times to guests when necessary and keep them updated while they wait.
Manage reservations and maintain an organized seating chart to maximize table turnover and efficiency.
Use the reservation or waitlist system to assign tables based on reservations, guest preferences, and server sections.
Update the waitlist and communicate with guests, ensuring prompt seating as tables become available.
Maintain cleanliness and organization in the host station and entrance area.
Ensure menus are clean and presentable, replacing any damaged menus as needed.

Required skills and experience include:

High school diploma or equivalent.
Prior hospitality and/or food & beverage experience preferred.
Ability to speak, read, write, and understand the primary language(s) used in communication with guests, suppliers, and colleagues.
Good communication skills, both verbal and written.
Basic computer skills. Complete knowledge of POS system.
Knowledge of the appropriate table settings and service ware.
Ability to describe all menu items, prices, and methods of preparation. Use suggestive selling techniques to encourage the guests to choose items that are house specialties.
Complete knowledge of products and specifications that is outlined in the dinner menu.

Physical requirements include:

Ability to lift equipment, supplies, etc. of at least 30 lbs. on a regular and continuing basis.
Ability to stand and exert well-paced mobility for 8 hours in length.
Continuous talking and hearing in the process of communicating with guests, supervisors, and subordinates.
Continuous vision with the most common visual functions being those of near vision and depth perception.

BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.

","

Host Position at The Thoroughbred Club

The primary role of the host at The Thoroughbred Club is to be responsible for welcoming gue...","Host Job at Beemok Hospitality in Charleston",[87],["B","3522010556"],"Work at Beemok Hospitality","/jobs/3522010556-host-job-at-beemok-hospitality-in-charleston","Charleston, SC, United States","/jobs?keyword=Beemok+Hospitality","/jobs?location=Charleston%2C+SC%2C+United+States","/jobs?keyword=Host+Job+at+Beemok+Hospitality+in+Charleston",{"_64":65,"_66":88,"_68":89,"_70":90,"_72":91},"Charleston","Charleston, SC, United States, 29401","SC","29401",["D",1777428966000],"

Host Position

The primary role of the Host is to be responsible for welcoming guests warmly and ensuring they have a positive start to their dining experience. The Host manages reservations, seating arrangements, and waitlist and communicates effectively with the serving team to provide seamless service. Exceptional organizational and customer service skills are key to creating a memorable dining experience for all guests.

Duties & Responsibilities:

Greet guests warmly as they enter the restaurant and assess their seating preferences.
Escort guests to their table and present menus, ensuring a smooth and welcoming experience.
Communicate wait times to guests when necessary and keep them updated while they wait.
Manage reservations and maintain an organized seating chart to maximize table turnover and efficiency.
Use the reservation or waitlist system to assign tables based on reservations, guest preferences, and server sections.
Update the waitlist and communicate with guests, ensuring prompt seating as tables become available.
Maintain cleanliness and organization in the host station and entrance area.
Ensure menus are clean and presentable, replacing any damaged menus as needed.

Required Skills & Experience:

High school diploma or equivalent.
Prior hospitality and/or food & beverage experience preferred.
Ability to speak, read, write and understand the primary language(s) used in communication with guests, suppliers, and colleagues.
Good communication skills, both verbal and written.
Basic computer skills. Complete knowledge of POS system.
Knowledge of the appropriate table settings and service ware.
Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
Complete knowledge of products and specifications that is outlined in the dinner menu.

In Summary: The Host is responsible for welcoming guests warmly and ensuring they have a positive start to their dining experience . The Host manages reservations, seating arrangements, and waitlist and communicates effectively with the serving team to provide seamless service . Exceptional organizational and customer service skills are key to creating a memorable dining experience.

En Español:

Posición del anfitrión

La función principal del anfitrión es ser responsable de dar la bienvenida a los huéspedes con cariño y garantizar que tengan un comienzo positivo en su experiencia gastronómica.

Duties y responsabilidades:

Bienvenida cálidamente a los huéspedes cuando entren al restaurante y evalúe sus preferencias de asientos.
Acompañar a los invitados a su mesa y presentar menús, asegurando una experiencia suave y acogedora.
Comuníquese a los huéspedes las horas de espera cuando sea necesario y manténgalos informados mientras esperan.
Gestionar las reservas y mantener una tabla de asientos organizada para maximizar el volumen de negocios y la eficiencia.
Utilice el sistema de reserva o lista de espera para asignar tablas basadas en reservas, preferencias de invitados y secciones del servidor.
Actualizar la lista de espera y comunicarse con los huéspedes, asegurando asientos rápidos a medida que las mesas estén disponibles.
Mantenga limpieza y organización en la estación de acogida y el área de entrada.
Asegúrese de que los menús estén limpios y presentables, reemplazando cualquier menú dañado según sea necesario.

Habilidades y experiencia requeridas:

Diplomas de secundaria o equivalente.
Se prefiere una experiencia previa en hospitalidad y/o comida y bebidas.
Capacidad para hablar, leer, escribir y entender los idiomas principales utilizados en la comunicación con huéspedes, proveedores y colegas.
Buenas habilidades de comunicación, tanto verbal como escrita.
Habilidades básicas de computadora, conocimiento completo del sistema POS.
Conocimiento de la configuración adecuada de las mesas y los productos de servicio.
Capacidad para describir todos los artículos del menú, precios y métodos de preparación.
Conocimiento completo de los productos y especificaciones que se describen en el menú para la cena.

","

Host Position

The primary role of the Host is to be responsible for welcoming guests warmly and ensuring they have a positive start to ...","Host Job at Beemok Hospitality in Chicago",[102],["B","3522008756"],"/jobs/3522008756-host-job-at-beemok-hospitality-in-chicago","Chicago, IL, United States","/jobs?location=Chicago%2C+IL%2C+United+States","/jobs?keyword=Host+Job+at+Beemok+Hospitality+in+Chicago",{"_64":65,"_66":103,"_68":104,"_70":105,"_72":106},"Chicago","Chicago, IL, United States, 60290","IL","60290",["D",1777334400000],"Coury Hospitality","Hotel Vin Rogers, 5501 W. Madison Ave, Rogers, Arkansas, United States of America

Job Description
About Coury Hospitality We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of Experience Curators!

JOB OVERVIEW
Responsible for developing, executing, and reporting on strategic marketing plans for designated brands including, but not limited to, social media marketing, digital marketing, and local marketing with intent to promote business to new customers and maintain relationship with loyal guests.

PRIMARY JOB FUNCTIONS
The following job functions should contribute to the overall of developing advertising campaigns, maximizing ROI, and maintaining strong public relations and brand image.

Administration:

Serve on property leadership team.

Develop, manage, and execute marketing plan with S.M.A.R.T. goals for brand(s).

Manage property marketing budget.

Report on overall marketing efforts routinely.

Manage digital asset database through upkeep of releases, images, videos, brand assets, etc.

Serve as point of contact for photo shoots.

Serve as on-property brand ambassador ensuring all brand items are accurate and representable of brand guidelines.

Ideate guest experiences alongside operations team.

Attend local educational and networking events to increase knowledge, skills, and brand awareness.

Social Media:

Build and implement social media game plan for brand(s) using industry research, digital benchmarking, target audience identification, and setting clear goals.

Develop and execute plan to grow online presence of each brand’s channel.

Champion social media marketing and day-to-day activities:

Create high-quality content calendars that connect with followers to take action.

Connect with industry professionals and micro-influencers via social media to create a strong and healthy network.

Engage with online followers and guests bringing the brand personality to life through community management – responding to messages, comments, mentions, reviews, etc.

Monitor, listen, and respond to users in a personable way creating brand loyalty and trust.

Report on social media game plan and goals routinely. Compile takeaways for management highlighting results and continuous growth plan.

Analyze social media KPIs and adjust game plan as needed.

Stay up to date on trends in social media tools, applications, channels, design and strategy.

Capture quality photography and video content for social media.

Digital Marketing:

Maintain online digital presence through upkeep of imagery, business information, etc.

Respond to online reviews as needed.

Create and deploy newsletters routinely.

Assist in distributing outlet menus online.

Conduct online audit routinely to ensure online information is up to date.

Develop and execute social media paid campaigns maximizing ROI.

Develop and manage paid advertising campaigns.

Local Marketing:

Serve as marketing champion for on-site activations including ideation, execution support, and the design and distribution of marketing material physically and digitally.

Manage process of design projects and implementation of on-site marketing touchpoints such as brand collateral and general marketing material.

External Partnerships:

Cultivate and increase local partnerships through events, sponsorships, giveaways, etc.

Develop and expand media/influencer outreach and partnership efforts working with local Convention and Visitors Bureau as often as possible.

Lead and coordinate efforts for public relations.

Leverage available brand affiliated marketing support resources.

WORK ENVIRONMENT
Most work is done on-site at hotel or outlet(s) and there may be times when work may be conducted off-site when attending events related to job functions. Attendance at on-site activations is required.

KEY RELATIONSHIPS
Internal: General Manager, Sales Managers, Front Desk Staff, Executive Chef, Restaurant Managers, Corporate Marketing Team, and Corporate Revenue Management Team.

External: Community partners, vendor support staff, and vendor technical support.

QUALIFICATIONS

2-4 years in Communications, Marketing, Business, Public Relations, or other field related experience.

Computer literate, comfortable with applications such as Outlook, Microsoft software, and design tools (such as Canva and Adobe applications).

1-2 years in paid advertising experience.

1-2 years in working with external partners.

Understands social media KPIs and application to overall strategy.

Displays knowledge and understanding of social media platforms relevant for industry, such as Facebook, Instagram, Twitter, LinkedIn, Pinterest, YouTube, etc.

Has creative eye for capturing quality photography/videos and ability to make minor edits.

Perform job functions with attention to detail, speed, and accuracy, and can pick up new tools quickly.

Maintains exceptional communications skills that effectively communicates information and ideas through verbal, written, and visual format.

Takes ideas and sees them through. Follows directions thoroughly, multitasks well and practices superior time management.

Is a team player with the confidence to take the lead in content development, creation and editing of content, online reputation management, and capturing on-site activations.

Can easily and naturally promote brand advocacy through relationships, online and off.

Demonstrates winning social customer service techniques being a clear thinker, remaining calm, resolving problems using good judgment, empathy, patience, advocacy and conflict resolution.

Maintains personal social media profiles in a professional manner.

Previous experience of managing business social media profiles.

Previous experience in the hospitality industry.

Previous experience in public relations.

Knowledge of online marketing and good understanding of major marketing channels.

Previous experience with social media software such as Facebook Business Manager other social media dashboards.

#J-18808-Ljbffr","Hotel Vin Rogers, 5501 W. Madison Ave, Rogers, Arkansas, United States of America

Job Description
About Coury Hospitality We are exper...","Marketing Manager - Hotel Vin Rogers, Autograph Collection",[121],["B","3401488195"],"Work at Coury Hospitality","1 days ago","/jobs/3401488195-marketing-manager-hotel-vin-rogers-autograph-collection","Rogers, AR, United States","/jobs?keyword=Coury+Hospitality","/jobs?location=Rogers%2C+AR%2C+United+States","/jobs?keyword=Marketing+Manager+-+Hotel+Vin+Rogers%2C+Autograph+Collection",{"_64":65,"_66":122,"_68":123,"_70":124,"_72":125},"Rogers","Rogers, AR, United States, 72758","AR","72758",["D",1777428966000],"Thompson Hospitality","

Restaurant Host

The Restaurant Host is responsible for creating a warm and inviting first impression for guests by greeting and seating them promptly and courteously. This role manages the flow of guests in the dining area, maintains an organized waitlist, coordinates seating assignments with servers, and ensures smooth and efficient table turnover. The Host supports a positive dining experience by providing excellent customer service and assisting with guest inquiries.

Key Responsibilities:

Greet guests warmly upon arrival and thank them as they leave.
Manage reservations and waitlist efficiently, optimizing seating and guest flow.
Provide accurate wait times and communicate effectively with guests.
Escort guests to their tables, provide menus, and inform servers of guest arrival.
Coordinate seating with serving staff to optimize table utilization and guest satisfaction.
Answer phone calls and respond to guest inquiries professionally and promptly.
Maintain cleanliness and organization of the host station and entrance area.
Assist in managing guest complaints or concerns, escalating to management when necessary.
Operate reservation systems and phones.

Working Conditions / Physical Requirements:

Standing and walking for extended periods (68 hours). Lift and carry up to 20 lbs. (e.g., menus, high chairs, booster seats). Reach, bend, and move quickly to assist guests. Work in a busy restaurant environment with fluctuating noise and activity levels.

Qualifications:

Experience in high-volume, upscale casual dining or an equivalent service environment preferred.
High school diploma (or equivalent) required.
At least 18 years of age (unless permitted by law).
High energy and stamina. Able to work within a fast-paced, highly mobile environment.
Able to stand and walk for up to 10 hours per day preferred.
Able to lift and carry up to 40 pounds.
Able to work calmly and effectively under pressure.
Able to work flexible shifts and schedules, inclusive of weekends, and some holidays.
Certified in (or able to be certified in) responsible alcohol service (as required by state or local law).
Able to perform essential functions and demonstrate competencies to company standards with reasonable accommodation.

Able to communicate effectively in the primary language of the work location (verbal and written).

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

","

Restaurant Host

The Restaurant Host is responsible for creating a warm and inviting first impression for guests by greeting and sea...","Host Job at Thompson Hospitality in Manassas",[139],["B","3522010562"],"Work at Thompson Hospitality","/jobs/3522010562-host-job-at-thompson-hospitality-in-manassas","Manassas, VA, United States","/jobs?keyword=Thompson+Hospitality","/jobs?location=Manassas%2C+VA%2C+United+States","/jobs?keyword=Host+Job+at+Thompson+Hospitality+in+Manassas",{"_64":65,"_66":140,"_68":141,"_70":142,"_72":143},"Manassas","Manassas, VA, United States, 20111","VA","20111",211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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