Information Technology Specialist
Department of State (Agency Wide), Washington, District of Columbia, United States
Summary
This position is in the Excepted Service under U.S.C. 50 § 3024(v) and appointments are made without regard to the requirements of the Competitive Service by laws, Executive order, or OPM regulations.
This position is in the Bureau of Intelligence and Research, Office of Technology and Innovation (INR/TIO). INR's Office of Technology and Innovation (INR/TIO) is responsible for the operation and maintenance of the Top Secret network.
Learn more about this agency
Duties
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Formulates short-term/long-range program plans for Products and Platforms portfolios, encompassing Product Portfolio (Core Services, Analytic, Interagency Coordination) and Platform Portfolio (Software Development, Data & AI, Operations & Security)
Serves as senior technical authority providing enterprise-level technical leadership for IT programs, resolving highly complex technical & operational issues affecting product & platform portfolios across Federal and contractor-supported environments
Provides enterprise-level oversight of product & platform portfolios by monitoring/evaluating performance, capacity, and utilization across on-premises & cloud infrastructure; establishes escalation frameworks for complex technical issue resolution
Leads planning, organization & execution of design/build processes for IT service offerings by translating customer requirements into technical specifications & architectural designs spanning virtual desktop, collaboration platforms, etc.
Presents briefings and provides expert technical input to senior Department officials on Products and Platforms programs that impact Department IT management and Intelligence Community policies
Requirements
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Conditions of employment
U.S. Citizenship is required.
Incumbent will be subject to random drug testing.
Must be able to obtain and maintain a Top Secret security clearance.
Obtain/maintain eligibility to access Sensitive Compartmented Information
Qualifications
Applicants applying for the GS-15 grade level must meet the following requirements:
Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
Attention to Detail
- Thorough when performing work and conscientious about attending to detail.
Customer Service
- Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication
- Expresses information (ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (technical, sensitive, controversial); makes clear and convincing oral presentation; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving
- Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.
AND
Have at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
NOTE:
Experience with advanced information technology theories, principles, concepts, and practices sufficient to serve as a senior technical authority for the enterprise Products and Platforms portfolios supporting intelligence operations.
Experience with product and platform management, cloud-native, intelligence systems, data and infrastructure, cybersecurity architecture, DevSecOps practices, service integration, and enterprise service delivery across classified environments.
Experience with multiple IT functional domains in order to design, integrate, and evolve complex products and platforms where precedents do not exist.
Experience applying Agile and SDLC methodologies to manage the project lifecycle.
In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-15 position.
Education
Education requirements do not apply to this vacancy announcement.
Additional information
For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at OAA@state.gov.
If eligible, situational telework agreements may be permitted with supervisory approval.
Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This position is in the Excepted Service under U.S.C. 50 § 3024(v) and appointments are made without regard to the requirements of the Competitive Service by laws, Executive order, or OPM regulations.
This position is in the Bureau of Intelligence and Research, Office of Technology and Innovation (INR/TIO). INR's Office of Technology and Innovation (INR/TIO) is responsible for the operation and maintenance of the Top Secret network.
Learn more about this agency
Duties
Help
Formulates short-term/long-range program plans for Products and Platforms portfolios, encompassing Product Portfolio (Core Services, Analytic, Interagency Coordination) and Platform Portfolio (Software Development, Data & AI, Operations & Security)
Serves as senior technical authority providing enterprise-level technical leadership for IT programs, resolving highly complex technical & operational issues affecting product & platform portfolios across Federal and contractor-supported environments
Provides enterprise-level oversight of product & platform portfolios by monitoring/evaluating performance, capacity, and utilization across on-premises & cloud infrastructure; establishes escalation frameworks for complex technical issue resolution
Leads planning, organization & execution of design/build processes for IT service offerings by translating customer requirements into technical specifications & architectural designs spanning virtual desktop, collaboration platforms, etc.
Presents briefings and provides expert technical input to senior Department officials on Products and Platforms programs that impact Department IT management and Intelligence Community policies
Requirements
Help
Conditions of employment
U.S. Citizenship is required.
Incumbent will be subject to random drug testing.
Must be able to obtain and maintain a Top Secret security clearance.
Obtain/maintain eligibility to access Sensitive Compartmented Information
Qualifications
Applicants applying for the GS-15 grade level must meet the following requirements:
Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below:
Attention to Detail
- Thorough when performing work and conscientious about attending to detail.
Customer Service
- Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication
- Expresses information (ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (technical, sensitive, controversial); makes clear and convincing oral presentation; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving
- Identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.
AND
Have at least 1 full year of specialized experience equivalent to the GS-14 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
NOTE:
Experience with advanced information technology theories, principles, concepts, and practices sufficient to serve as a senior technical authority for the enterprise Products and Platforms portfolios supporting intelligence operations.
Experience with product and platform management, cloud-native, intelligence systems, data and infrastructure, cybersecurity architecture, DevSecOps practices, service integration, and enterprise service delivery across classified environments.
Experience with multiple IT functional domains in order to design, integrate, and evolve complex products and platforms where precedents do not exist.
Experience applying Agile and SDLC methodologies to manage the project lifecycle.
In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-15 position.
Education
Education requirements do not apply to this vacancy announcement.
Additional information
For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at OAA@state.gov.
If eligible, situational telework agreements may be permitted with supervisory approval.
Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.