IT Onsite Technician
Hemmersbach GmbH & Co. KG, Greensboro, NC, United States
Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us
Your skills
Certifications that demonstrate competency in enterprise IT (A+, etc.) are a plus
Ability to build relationships
2+ years of experience as a Deskside Support Technician.
Ability to handle tickets and service requests with professionalism and efficiency.
2 years of IT experience (or equivalent)
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
This role is a Salary Non-Exempt position with a targeted salary range of $48,000- $52,000 USD.
Your tasks
Provide day to day local/remote desktop support
Handle inbound calls and answer questions
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
Unlimited employment contract
Onboarding program
Buddy program
International job opportunities
Dental insurance
Sick leave payments
Internal career development program
Vision Insurance
Contact us directly if you have any questions about this open job position
Contact us
Your skills
Certifications that demonstrate competency in enterprise IT (A+, etc.) are a plus
Ability to build relationships
2+ years of experience as a Deskside Support Technician.
Ability to handle tickets and service requests with professionalism and efficiency.
2 years of IT experience (or equivalent)
Excellent time management skill
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
This role is a Salary Non-Exempt position with a targeted salary range of $48,000- $52,000 USD.
Your tasks
Provide day to day local/remote desktop support
Handle inbound calls and answer questions
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
Unlimited employment contract
Onboarding program
Buddy program
International job opportunities
Dental insurance
Sick leave payments
Internal career development program
Vision Insurance