Coordinator, Credit and Collections
The Judge Group, Irvine, CA, United States
Our client is currently seeking a Coordinator, Credit and Collections
Job Title:
Coordinator, Credit and Collections
Location:
Irvine, CA 92618
Duration:
1+ Years
We are seeking a Coordinator, Credit and Collections to manage customer accounts, resolve credit and collection issues, and maintain strong customer relationships. This role involves reviewing orders, monitoring account status, and ensuring accurate documentation of customer inquiries. The ideal candidate will have strong communication, organizational, and problem-solving skills, with the ability to manage payment schedules and resolve discrepancies.
Key Responsibilities
Contact customers to resolve credit and collection issues while maintaining relationships.
Initiate collection steps via phone or form letters for delinquent accounts.
Review orders, check account status, and determine credit availability.
Release or hold orders based on credit evaluation.
Accept payments or set up payment schedules as needed.
Document customer inquiries to ensure accurate credit data.
Investigate duplication claims and misapplied payments; initiate refunds for overpayments.
Generate and submit periodic reports as assigned.
Assist with resolving customer issues such as non-receipt of product, price discrepancies, or returns.
Qualifications
Undergraduate degree in Business or related discipline preferred.
Strong organizational, communication, and analytical skills.
PC literacy and familiarity with credit or collections systems.
0-2 years of experience in credit, collections, or customer support.
Job Title:
Coordinator, Credit and Collections
Location:
Irvine, CA 92618
Duration:
1+ Years
We are seeking a Coordinator, Credit and Collections to manage customer accounts, resolve credit and collection issues, and maintain strong customer relationships. This role involves reviewing orders, monitoring account status, and ensuring accurate documentation of customer inquiries. The ideal candidate will have strong communication, organizational, and problem-solving skills, with the ability to manage payment schedules and resolve discrepancies.
Key Responsibilities
Contact customers to resolve credit and collection issues while maintaining relationships.
Initiate collection steps via phone or form letters for delinquent accounts.
Review orders, check account status, and determine credit availability.
Release or hold orders based on credit evaluation.
Accept payments or set up payment schedules as needed.
Document customer inquiries to ensure accurate credit data.
Investigate duplication claims and misapplied payments; initiate refunds for overpayments.
Generate and submit periodic reports as assigned.
Assist with resolving customer issues such as non-receipt of product, price discrepancies, or returns.
Qualifications
Undergraduate degree in Business or related discipline preferred.
Strong organizational, communication, and analytical skills.
PC literacy and familiarity with credit or collections systems.
0-2 years of experience in credit, collections, or customer support.