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Busser - Crane Club Members Lounge

Tao Group Hospitality, New York, NY, United States


Part-time team members who meet the requirements are eligible for:

* State Applicable Time Off

* Pet Insurance

* 401(k) Retirement Program with Employer Match

* Employee Assistance Program

* TAO Savings Marketplace

* Employee Discounts and much more!

Assists Servers & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner. Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

* Anticipate and accommodate the needs of the guests

* Maintain the general cleanliness and orderliness of the tables and surrounding area including floor

* Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs

* Deliver, fill, and re-fill water, as requested by guests and/or directed by servers

* Clears and resets tables, and cleans table area, including banquettes, during service

* Helps ensure guest satisfaction through active participation in service

* Maintain general cleanliness of stations and the entire venue

* Complies with Department of Health and company sanitation standards

* Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:

* Responsible for making sure all tables and chairs/banquettes are clean and free of debris

* Sets tables with proper settings

* Wipes down chairs, tables, and banquettes

* Stocks side-stations with prescribed supplies

* Completes opening duties as assigned or directed

* Completes closing duties as assigned or directed

* Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts)

* Reports all breakage, and damage of equipment or furniture immediately to management

* Attends and participates in daily pre-service meetings

* Attends and participates in any training sessions or departmental meetings

* Learn by listening, observing other team members, and sharing knowledge while leading by example

* Portrays a positive and professional attitude

* Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

* Works as part of a team and provides help and support to all fellow team members

* Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

* Tao Group Hospitality in-venue Busser training

EDUCATION/WORKING KNOWLEDGE:

* Previous hospitality experience preferred

* Previous Busser experience preferred

* Previous experience in a high-volume restaurant
ightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

* Ability to write, read, and verbally communicate

* Must have good positive energy throughout the day

* Must be able to print legibly for Team Members, management, and guests to read

* Must be able to stand for extended periods of time

* Must be able to move quickly

* Must be able to push and lift up to 75 lbs. with or without assistance

* Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

* Exposure to cleaning materials

* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

* Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

* Maintain a professional, neat, and well-groomed appearance adhering to Company standards

* Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

* Ability to maintain confidentiality

* Ability to handle a fast-paced, busy, and somewhat stressful environment