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Busser - TAO Restaurant Los Angeles

Tao Group Hospitality, Los Angeles, CA, United States


Part-time team members who meet the requirements are eligible for:

* State Applicable Time Off

* Pet Insurance

* 401(k) Retirement Program with Employer Match

* Employee Assistance Program

* TAO Savings Marketplace

* Employee Discounts and much more!

Assists Floor and Cocktail Servers with steps of guest service and resets tables in a speedy, professional, and effective manner. Interacts with dining room and lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

* Anticipate and accommodate the needs of guests.

* Maintain the general cleanliness and orderliness of tables.

* Communicate guests' needs to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.

* Deliver, fill, and refill water as requested by guests or directed by servers.

* Clear and reset tables, and clean table areas, including banquettes and booths, during service.

* Help ensure guest satisfaction through active participation in service.

* Maintain general cleanliness of stations and the entire venue.

* Comply with Department of Health and company sanitation standards.

* Properly set up floor and side stations; perform side work and other opening/closing procedures as directed by management, including:

* Ensuring all tables, chairs, and banquettes are clean and free of debris.

* Setting tables with proper place settings.

* Wiping down chairs, tables, and banquettes.

* Stocking side stations with prescribed supplies.

* Perform opening side work as prescribed.

* Perform closing side work as prescribed.

* Participate, when available, in marking tables for upcoming courses (appetizers, entrees, desserts).

* Report all breakage or damage of equipment or furniture immediately to management.

* Attend and participate in daily pre-service meetings.

* Attend and participate in training sessions or departmental meetings.

* Learn by listening, observing other team members, and sharing knowledge while leading by example.

* Portray a positive and professional attitude.

* Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments (when applicable).

* Work as part of a team and provide help and support to all fellow team members.

* Assist with and/or complete additional tasks as assigned.

*

TRAINING REQUIREMENTS:

* Tao Group Hospitality in-venue busser training

EDUCATION/WORKING KNOWLEDGE:

* Previous hospitality experience.

* Previous busser experience.

* Previous Experience in a high-volume restaurant
ightclub/lounge.

*

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

* Ability to write, read, and verbally communicate

* Must have good positive energy throughout the day

* Must be able to print legibly for Team Members, management, and guests to read

* Must be able to stand for extended periods of time

* Must be able to move quickly

* Must be able to push and lift up to 75 lbs. with or without assistance

* Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

* Exposure to cleaning materials

* May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

* Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

* Maintain a professional, neat, and well-groomed appearance adhering to Company standards

* Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

* Ability to maintain confidentiality

* Ability to handle a fast-paced, busy, and somewhat stressful environment