Front Office & Education Coordinator
Archbright, Olympia, WA, United States
Archbright is proud to be partnering with our member, Washington REALTORS®, to find their Front Office & Education Coordinator.
About the Organization
Washington REALTORS® is a statewide trade association that advocates for REALTORS® and their clients, with a focus on providing services to help members prosper. They are the lead advocates for homeownership and represent the interests of home buyers, sellers and property owners throughout Washington State. With over 18,000 members and industry affiliates in Washington state, they are one of the state's largest professional organizations. To learn more about Washington REALTORS®, visit: https://warealtor.org/
About the Role
Washington REALTORS® is seeking a Front Office & Education Coordinator to provide the highest level of professional customer service to members, visitors, and association staff.
The Front Office & Education Coordinator serves as the initial contact for members, guests, and staff on the phone and in person from our front desk. This role is responsible for opening and closing the office each day; ensuring supply inventory and equipment maintenance are kept up; scheduling use of the conference rooms and supporting meetings. They are responsible for the mail, including pick-up and delivery of mail and packages daily at the Olympia post office.
This role supports educational program activities for the association, working with the Member Services Manager. They assist or resolve issues for members, local associations, and instructors; maintain class files, attendance records and evaluations; input learning data and contracts into our database; monitor webinars; and manage registration and cancellations.
The successful candidate will be able to answer telephone and email inquiries with energy and positivity, direct callers to other employees as needed, promptly and professionally greet guests to the office as they arrive and handle occasional unhappy customers with sensitivity and composure.
This is a nonsupervisory position and reports to the Chief Operations Officer with input from the Member Services Manager.
Required Qualifications
High School Diploma or equivalent
Minimum one (1) year clerical experience, professional office environment, or equivalent
Demonstrated strong organizational skills
Ability to perform and prioritize multiple tasks seamlessly with excellent attention to details and deadlines
Must be able to read, write, and communicate fluently in English
Must have access to reliable transportation
Strong ability with MS Office suite programs (e.g., Word, Excel, PowerPoint, Teams)
Familiarity working with databases, data entry
Typing speed of 40wpm
Preferred Qualifications
Strong communication skills
Experience in supporting learning programs
Excellent organization and multitasking abilities
Compensation and Benefits
This is a full-time, non-exempt position with an hourly rate of $21/hour.
Washington REALTORS® offers a competitive benefits package that includes medical, dental, and vision coverage, vacation and sick leave accrual, paid holidays, a 401(k)-retirement plan, life insurance, and flexible savings accounts.
Work Location
This position is on-site Monday through Friday in Olympia, Washington.
Work is generally performed while sitting or standing in an office; reliable transportation is required for daily trips to the Olympia Post Office. Travel to the post office is reimbursable. Parking is available in the employee parking lot.
Must be able to lift 40 pounds.
Work Schedule
This position works 8:30am-4:30pm Monday thru Friday.
Questions?
If you require reasonable accommodation to complete the job application, participate in a job interview, or participate in any part of the hiring process, please contact hrcrecruiting@archbright.com
Washington REALTORS® is an Equal Opportunity Employer.
About the Organization
Washington REALTORS® is a statewide trade association that advocates for REALTORS® and their clients, with a focus on providing services to help members prosper. They are the lead advocates for homeownership and represent the interests of home buyers, sellers and property owners throughout Washington State. With over 18,000 members and industry affiliates in Washington state, they are one of the state's largest professional organizations. To learn more about Washington REALTORS®, visit: https://warealtor.org/
About the Role
Washington REALTORS® is seeking a Front Office & Education Coordinator to provide the highest level of professional customer service to members, visitors, and association staff.
The Front Office & Education Coordinator serves as the initial contact for members, guests, and staff on the phone and in person from our front desk. This role is responsible for opening and closing the office each day; ensuring supply inventory and equipment maintenance are kept up; scheduling use of the conference rooms and supporting meetings. They are responsible for the mail, including pick-up and delivery of mail and packages daily at the Olympia post office.
This role supports educational program activities for the association, working with the Member Services Manager. They assist or resolve issues for members, local associations, and instructors; maintain class files, attendance records and evaluations; input learning data and contracts into our database; monitor webinars; and manage registration and cancellations.
The successful candidate will be able to answer telephone and email inquiries with energy and positivity, direct callers to other employees as needed, promptly and professionally greet guests to the office as they arrive and handle occasional unhappy customers with sensitivity and composure.
This is a nonsupervisory position and reports to the Chief Operations Officer with input from the Member Services Manager.
Required Qualifications
High School Diploma or equivalent
Minimum one (1) year clerical experience, professional office environment, or equivalent
Demonstrated strong organizational skills
Ability to perform and prioritize multiple tasks seamlessly with excellent attention to details and deadlines
Must be able to read, write, and communicate fluently in English
Must have access to reliable transportation
Strong ability with MS Office suite programs (e.g., Word, Excel, PowerPoint, Teams)
Familiarity working with databases, data entry
Typing speed of 40wpm
Preferred Qualifications
Strong communication skills
Experience in supporting learning programs
Excellent organization and multitasking abilities
Compensation and Benefits
This is a full-time, non-exempt position with an hourly rate of $21/hour.
Washington REALTORS® offers a competitive benefits package that includes medical, dental, and vision coverage, vacation and sick leave accrual, paid holidays, a 401(k)-retirement plan, life insurance, and flexible savings accounts.
Work Location
This position is on-site Monday through Friday in Olympia, Washington.
Work is generally performed while sitting or standing in an office; reliable transportation is required for daily trips to the Olympia Post Office. Travel to the post office is reimbursable. Parking is available in the employee parking lot.
Must be able to lift 40 pounds.
Work Schedule
This position works 8:30am-4:30pm Monday thru Friday.
Questions?
If you require reasonable accommodation to complete the job application, participate in a job interview, or participate in any part of the hiring process, please contact hrcrecruiting@archbright.com
Washington REALTORS® is an Equal Opportunity Employer.