Front Desk Administrative Support Specialist
Shine Counseling, Springfield, OR, United States
Front Desk Administrative Support Specialist -
Spanish-Speaking Highly Desired
Shine Counseling is a dynamic, growth-oriented, and community-centered group practice seeking a highly organized and detail-oriented Administrative Support Specialist to engage in front desk office reception. We are a team that cares deeply about both the people we serve and the people we work alongside, and this role is central to helping our practice run with both heart and excellence.
This role is a great fit for someone who enjoys bringing structure and calm behind the scenes while also showing up as warm, compassionate, and client-centered in every interaction. The ideal candidate can manage competing priorities, maintain accuracy under timelines, and create a welcoming, inclusive experience for clients, colleagues, and community partners. If you love a good checklist, feel proud when systems run smoothly, and enjoy being part of a supportive and mission-driven team, we would love to connect with you.
Key Responsibilities
Administrative Support
Support billing specialist
Verify insurance for new and existing clients
Review intake documents
Support executive team
Support client intake and scheduling coordination
Build new client profile in EHR
Send faxes through HIPAA Compliant platform
Reception & Client Support
Answer phones and respond to email inquiries
Provide front desk reception and create a welcoming environment
Communicate professionally with clients, therapists, and community partners
Office supply tracking and ordering
Qualifications
Spanish-speaking (highly desired)
Extremely organized and detail-oriented
Strong time-management and prioritization skills
Compassionate, client-centered, and professional demeanor
Strong communicator who is open to feedback
Able to adapt and handle unexpected issues efficiently
Why Join Shine Counseling
Amazing team and culture
Health, vision, and dental benefits offered for employee and dependents
2 weeks PTO (hours accrued by paycheck) paid for the first year with potential increase to three weeks after the first year
6 paid federal holidays
pay range $20-$22/hourly
Spanish-Speaking Highly Desired
Shine Counseling is a dynamic, growth-oriented, and community-centered group practice seeking a highly organized and detail-oriented Administrative Support Specialist to engage in front desk office reception. We are a team that cares deeply about both the people we serve and the people we work alongside, and this role is central to helping our practice run with both heart and excellence.
This role is a great fit for someone who enjoys bringing structure and calm behind the scenes while also showing up as warm, compassionate, and client-centered in every interaction. The ideal candidate can manage competing priorities, maintain accuracy under timelines, and create a welcoming, inclusive experience for clients, colleagues, and community partners. If you love a good checklist, feel proud when systems run smoothly, and enjoy being part of a supportive and mission-driven team, we would love to connect with you.
Key Responsibilities
Administrative Support
Support billing specialist
Verify insurance for new and existing clients
Review intake documents
Support executive team
Support client intake and scheduling coordination
Build new client profile in EHR
Send faxes through HIPAA Compliant platform
Reception & Client Support
Answer phones and respond to email inquiries
Provide front desk reception and create a welcoming environment
Communicate professionally with clients, therapists, and community partners
Office supply tracking and ordering
Qualifications
Spanish-speaking (highly desired)
Extremely organized and detail-oriented
Strong time-management and prioritization skills
Compassionate, client-centered, and professional demeanor
Strong communicator who is open to feedback
Able to adapt and handle unexpected issues efficiently
Why Join Shine Counseling
Amazing team and culture
Health, vision, and dental benefits offered for employee and dependents
2 weeks PTO (hours accrued by paycheck) paid for the first year with potential increase to three weeks after the first year
6 paid federal holidays
pay range $20-$22/hourly