Front Desk Clerk - Local Candidates Preferred
Holland America/Princess Alaska-Yukon Land Operations, Fairbanks, AK, United States
Front Desk Clerk - Local Candidates Preferred
Department:
Guest Services
Employment Type:
Seasonal - Full Time
Location:
Fairbanks Princess Riverside Lodge
Description
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
The Front Desk Clerk serves as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
RESPONSIBILITIES
Performs a variety of moderately difficult customer service tasks.
Routinely applies knowledge of Company products, services, and policies to provide excellent customer service and generate maximum sales.
Assists customers, employees, and management and responds to queries.
REQUIREMENTS
Must pass a pre-employment background check.
Minimum age of 18 years is required to reside in company housing, where available.
Must be eligible to work in the United States.
Holland America-Princess
is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
Ability to stand/walk/work on feet for minimum of 8 hours per day.
Benefits
Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
Reward for Referral Program
Experience - Of a lifetime!
Rewards & Incentives
Community Service
Employee Activities
Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
Department:
Guest Services
Employment Type:
Seasonal - Full Time
Location:
Fairbanks Princess Riverside Lodge
Description
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
The Front Desk Clerk serves as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
RESPONSIBILITIES
Performs a variety of moderately difficult customer service tasks.
Routinely applies knowledge of Company products, services, and policies to provide excellent customer service and generate maximum sales.
Assists customers, employees, and management and responds to queries.
REQUIREMENTS
Must pass a pre-employment background check.
Minimum age of 18 years is required to reside in company housing, where available.
Must be eligible to work in the United States.
Holland America-Princess
is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
Ability to stand/walk/work on feet for minimum of 8 hours per day.
Benefits
Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
Reward for Referral Program
Experience - Of a lifetime!
Rewards & Incentives
Community Service
Employee Activities
Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.