Desktop Support Technician
3B Staffing LLC, New York, NY, United States
Job Title: Desktop Support Technician
Job Duration: 12 Months of Contract to Hire role
Job Location:
New York, NY
- 10017 (Onsite)
Client:
Guggenheim Partners, LLC
Pay Rate: $
42.86.00
hr. on w2
USC, TN, H4-ead, GC, GC-EAD
Position Type:
Contract-to-Hire
On-Site
We still need resume but from Finance domain
Technical Experience: 2-4 years of hands-on support for printers, PCs, laptops, and mobile devices; strong troubleshooting skills for both hardware and software.
Software Proficiency: Solid knowledge of Windows 7 & 10, Microsoft Office (2013-365), and familiarity with market data apps (e.g., Bloomberg) and telephony systems.
Education/Background: Bachelor's degree and financial services experience
Soft Skills: Excellent customer service and communication abilities; must work well in a team environment.
Candidate Fit: Look for proactive problem-solvers with a service-oriented mindset and a collaborative attitude.
5 years Desktop Support Experience
Not necessary finance background (PREFERRED, can train on that part, if has good relevant working experience on Desktop support)
Strong in troubleshooting, team player attitude, good comms. Intune, supporting mobile devices .
Office 5 days onsite.
Required:
Bachelor's degree preferred.
Finance experience preferred.
5 years of desktop support experience.
2-4 years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
Strong technical knowledge of Windows 7 & 10, Microsoft Office 2013-365 products, Market Data Applications (ex. Bloomberg) and telephony systems.
Proficiency in troubleshooting desktop computer issues, both hardware and software.
Experience with supporting mobile devices.
Excellent customer services skills.
Excellent communication skills.
Team player attitude.
Work overtime hours, weekend hours and on-call hours as required.
Responsibilities:
Solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff.
Provide technical support for users of desktop hardware and software; users can be in remote locations.
Troubleshoot application issues including viruses, hard disk diagnostics and file repair, data encryption, and SMS reporting.
Troubleshoot printers and copier interfaces.
Track and resolve incidents and requests in an incident management system.
Perform a variety of support activities including inventory and coordination with outside technology vendors.
Job Duration: 12 Months of Contract to Hire role
Job Location:
New York, NY
- 10017 (Onsite)
Client:
Guggenheim Partners, LLC
Pay Rate: $
42.86.00
hr. on w2
USC, TN, H4-ead, GC, GC-EAD
Position Type:
Contract-to-Hire
On-Site
We still need resume but from Finance domain
Technical Experience: 2-4 years of hands-on support for printers, PCs, laptops, and mobile devices; strong troubleshooting skills for both hardware and software.
Software Proficiency: Solid knowledge of Windows 7 & 10, Microsoft Office (2013-365), and familiarity with market data apps (e.g., Bloomberg) and telephony systems.
Education/Background: Bachelor's degree and financial services experience
Soft Skills: Excellent customer service and communication abilities; must work well in a team environment.
Candidate Fit: Look for proactive problem-solvers with a service-oriented mindset and a collaborative attitude.
5 years Desktop Support Experience
Not necessary finance background (PREFERRED, can train on that part, if has good relevant working experience on Desktop support)
Strong in troubleshooting, team player attitude, good comms. Intune, supporting mobile devices .
Office 5 days onsite.
Required:
Bachelor's degree preferred.
Finance experience preferred.
5 years of desktop support experience.
2-4 years of experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
Strong technical knowledge of Windows 7 & 10, Microsoft Office 2013-365 products, Market Data Applications (ex. Bloomberg) and telephony systems.
Proficiency in troubleshooting desktop computer issues, both hardware and software.
Experience with supporting mobile devices.
Excellent customer services skills.
Excellent communication skills.
Team player attitude.
Work overtime hours, weekend hours and on-call hours as required.
Responsibilities:
Solve problems of moderate to high complexity without help and escalate very complex problems to more senior staff.
Provide technical support for users of desktop hardware and software; users can be in remote locations.
Troubleshoot application issues including viruses, hard disk diagnostics and file repair, data encryption, and SMS reporting.
Troubleshoot printers and copier interfaces.
Track and resolve incidents and requests in an incident management system.
Perform a variety of support activities including inventory and coordination with outside technology vendors.