Mediabistro logo
job logo

Senior Content Designer[82027] (Brooklyn)

Onward Search, Brooklyn, NY, United States


Hiring: Senior Content Designer (Payments Help Content)
Location:

Downtown Brooklyn, NY (Onsite – 5 days/week)
Rate:

$60–$62/hour (W2 only)
Contract:

3–4 months
Start:

ASAP
Client:

Leading Global Financial Services Firm (Payments Team)
We’re seeking a

Senior Content Designer / UX Writer

to support complex

B2B payments products . This role focuses on

transactional UX content , clarity in high‑risk workflows, and regulatory accuracy.
⚠️

This is not a marketing or editorial role.
✅ Work Authorization Requirement
Only candidates authorized to work on W2 will be considered:
USC
GC
GC EAD
H4 EAD
L2 EAD
(No C2C or sponsorship)
What You’ll Do
Write UX copy for apps, web experiences, and multi-step payment flows
Create help articles, FAQs, tooltips, onboarding, and error messaging
Support new product launches and legacy platform redesigns
Ensure content meets compliance, regulatory, and accessibility standards (WCAG 2.1 AA)
Contribute to content patterns, style guides, and design systems
Partner closely with product, design, engineering, and compliance teams
What We’re Looking For
5+ years of experience in

UX writing or content design
Portfolio with

screens, workflows, and interaction-heavy UX examples
Experience with complex or regulated digital products
Strong collaboration skills and comfort working in ambiguity
Tools: Figma, Confluence, Miro, Lucid (or similar)
Payments, fintech, banking, or regulated industry experience preferred
Interested?
Apply with your

portfolio + availability , or message me directly to start the conversation.