Patient Service Representative - PET Scan
CLS Health, Webster, TX, United States
Job Type
Full-time
Description
About CLS Health
CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!
We are Looking for:
We are looking for a professional and courteous Patient Service Representative for our PET Scan department to join our team. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.
Responsibilities:
Greet patients and visitors in a friendly and welcoming manner
Verify patient information, including insurance coverage and personal information
Collect co-pays and other fees from patients at the time of service
Ensure the referrals are in the patient's chart before the patient comes in
Maintain patient records and ensure that they are accurate and up to date
Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation
Handle patient complaints and resolve issues in a professional manner
Perform other administrative tasks as needed
Benefits:
401(k)
401(k) matching
Dental Insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Requirements
High school diploma or equivalent
Prior experience in a medical office, front desk, or customer service role preferred
Familiarity with insurance verification, co-pay collection, and patient registration processes
Basic knowledge of medical terminology is a plus
Strong attention to detail and accuracy in handling patient information and records
Bilingual - Spanish speaking
Proficiency in Microsoft Office and other computer applications
Knowledge of medical terminology and insurance billing preferred
Full-time
Description
About CLS Health
CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!
We are Looking for:
We are looking for a professional and courteous Patient Service Representative for our PET Scan department to join our team. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.
Responsibilities:
Greet patients and visitors in a friendly and welcoming manner
Verify patient information, including insurance coverage and personal information
Collect co-pays and other fees from patients at the time of service
Ensure the referrals are in the patient's chart before the patient comes in
Maintain patient records and ensure that they are accurate and up to date
Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation
Handle patient complaints and resolve issues in a professional manner
Perform other administrative tasks as needed
Benefits:
401(k)
401(k) matching
Dental Insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Requirements
High school diploma or equivalent
Prior experience in a medical office, front desk, or customer service role preferred
Familiarity with insurance verification, co-pay collection, and patient registration processes
Basic knowledge of medical terminology is a plus
Strong attention to detail and accuracy in handling patient information and records
Bilingual - Spanish speaking
Proficiency in Microsoft Office and other computer applications
Knowledge of medical terminology and insurance billing preferred