Racquets Front Desk Attendant
Washington Golf & Country Club, Arlington, VA, United States
Founded in 1894, The Washington Golf & Country Club (WGCC) is one of the nation's most distinguished private clubs, celebrated for its tradition of excellence, refined atmosphere, and outstanding member service. With panoramic views of the D.C. skyline and a legacy of hospitality spanning more than a century, WGCC offers an extraordinary member and guest experience- and we're looking for a part-time Front Desk Attendant to work three evenings a week in our Racquets facility.
The Front Desk Attendant will be friendly, professional, and service-oriented. This role serves as a key point of contact for members and guests, ensuring a welcoming experience while maintaining efficient front desk operations during evening hours.
Responsibilities
Greet members and guests warmly and provide exceptional service consistent with club standards
Manage racquets desk operations including court reservations, lesson scheduling, and check-ins
Answer phone calls and respond to member inquiries in a timely and professional manner
Coordinate with tennis and racquets professionals regarding schedules, clinics, and events
Process payments for lessons, clinics, merchandise, and guest fees
Maintain accurate records of court usage, reservations, and daily transactions
Ensure the front desk and surrounding areas are clean, organized, and well-stocked
Communicate effectively with other departments to support overall club operations
Enforce club policies and ensure a positive and respectful environment for all members
Requirements
Previous customer service or hospitality experience preferred
Strong interpersonal and communication skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable using reservation systems and basic computer applications (experience with systems like Paylocity or club software is a plus)
Professional appearance and demeanor
Availability to work evenings, weekends, and holidays
Physical Demands and Work Environment
Must be able to sit, walk, squat, kneel, crawl, reach, bend, stoop, twist, stand, climb, clean and lift up to 40 pounds
Must be able to handle hot and cold interior and exterior conditions and exposure to dust
Must be able to handle proximity to moving machinery and working from heights
Independent mobility
Employment Eligibility
Candidates must be authorized to work in the United States at the time of hire and must be able to perform work without the need for employer sponsorship, now or in the future. Washington Golf and Country Club does not provide employment-based visa sponsorship.
Equal Opportunity Employe r
Washington Golf and Country Club is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We comply with all applicable federal, state, and local employment laws.
At WGCC, our team is the foundation of the member experience. We value professionalism, teamwork, and a service-first mindset, and we take pride in creating a welcoming environment for both our members and our employees.
The Front Desk Attendant will be friendly, professional, and service-oriented. This role serves as a key point of contact for members and guests, ensuring a welcoming experience while maintaining efficient front desk operations during evening hours.
Responsibilities
Greet members and guests warmly and provide exceptional service consistent with club standards
Manage racquets desk operations including court reservations, lesson scheduling, and check-ins
Answer phone calls and respond to member inquiries in a timely and professional manner
Coordinate with tennis and racquets professionals regarding schedules, clinics, and events
Process payments for lessons, clinics, merchandise, and guest fees
Maintain accurate records of court usage, reservations, and daily transactions
Ensure the front desk and surrounding areas are clean, organized, and well-stocked
Communicate effectively with other departments to support overall club operations
Enforce club policies and ensure a positive and respectful environment for all members
Requirements
Previous customer service or hospitality experience preferred
Strong interpersonal and communication skills
Ability to multitask and stay organized in a fast-paced environment
Comfortable using reservation systems and basic computer applications (experience with systems like Paylocity or club software is a plus)
Professional appearance and demeanor
Availability to work evenings, weekends, and holidays
Physical Demands and Work Environment
Must be able to sit, walk, squat, kneel, crawl, reach, bend, stoop, twist, stand, climb, clean and lift up to 40 pounds
Must be able to handle hot and cold interior and exterior conditions and exposure to dust
Must be able to handle proximity to moving machinery and working from heights
Independent mobility
Employment Eligibility
Candidates must be authorized to work in the United States at the time of hire and must be able to perform work without the need for employer sponsorship, now or in the future. Washington Golf and Country Club does not provide employment-based visa sponsorship.
Equal Opportunity Employe r
Washington Golf and Country Club is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We comply with all applicable federal, state, and local employment laws.
At WGCC, our team is the foundation of the member experience. We value professionalism, teamwork, and a service-first mindset, and we take pride in creating a welcoming environment for both our members and our employees.