Systems Administrator
Almo, Phila, PA, United States
Job Description - Systems Administrator (mid-level)
Location : Montréal, QC or Philadelphia, PA
Department : IT
Reports to : IT Infrastructure Manager
Works under the guidance of:
Lead Systems Administrator / Architect
Position Type : Full-Time
Schedule : Monday-Friday during regular business hours, with the ability to perform administrative duties and maintenance outside business hours as required. #LI-Hybrid
Role Summary
The mid-level Systems Administrator is responsible for the administration, maintenance, and operational support of the organization's Windows, Active Directory, and Azure environments. This role provides L2/L3 escalation within the Infrastructure and Security team and works under the guidance of the Lead SysAdmin/Architect to ensure stable, secure, and reliable infrastructure operations across North America. The ideal candidate brings strong systems administration experience with solid Azure skills and good networking fundamentals.
Key Responsibilities
Administer and maintain
Windows Server, Active Directory , DNS, and DHCP.
Perform daily operational tasks in
Azure/Entra , including VM management, VNet/NSG configuration, storage, monitoring, and backups.
Support and troubleshoot issues involving Azure hybrid identity (Entra Connect).
Provide
L2/L3 escalation
for systems-related incidents and service requests.
Monitor system health, performance, and capacity; apply patches and updates.
Perform backup/restore operations and ensure recovery readiness.
Conduct log analysis and root-cause troubleshooting using Azure Monitor, Log Analytics, and OS-level logs.
Collaborate with other SysAdmins, network, security, web/application, and SQL teams.
Support infrastructure-related components of business applications and peripheral systems (e.g., integrations, printers, and warehouse/RF devices).
Follow standards and direction set by the Lead SysAdmin/Architect.
Document system configurations, procedures, and troubleshooting steps.
Required Skills & Experience
3-6 years of hands-on experience in a Systems Administrator role, including at least 3 years working with Microsoft Azure in an operational capacity
Strong experience with
Windows Server
and
Active Directory administration
(users, groups, OUs, GPO basics, DNS/DHCP).
Solid understanding of networking fundamentals (IP addressing, subnets, routing basics, firewall concepts, DNS).
Operational experience with
Microsoft Azure , including:
Virtual Machines
VNets, NSGs, routing basics
Azure Backup
Azure Monitor and basic Log Analytics
Hybrid identity components (Entra Connect)
Microsoft 365 administration (Exchange Online, SharePoint, Teams).
Experience supporting enterprise or mid-sized environments (1000-5000 users preferred).
Strong troubleshooting and analytical abilities, especially log-driven debugging.
Basic PowerShell scripting for administration tasks.
Ability to handle L2/L3 support independently while collaborating with senior team members.
Nice-to-Have Qualifications
Experience with Linux or Unix appliances (bonus only).
Familiarity with Cloudflare concepts (DNS, WAF).
Basic understanding of SQL connectivity troubleshooting.
Experience working in ITIL-driven or structured operational environments.
Competencies
Strong problem-solving and analytical thinking
Effective collaboration and communication
Adaptability and willingness to learn
Attention to detail and adherence to standards
Ability to manage multiple tasks in a dynamic environment
Location : Montréal, QC or Philadelphia, PA
Department : IT
Reports to : IT Infrastructure Manager
Works under the guidance of:
Lead Systems Administrator / Architect
Position Type : Full-Time
Schedule : Monday-Friday during regular business hours, with the ability to perform administrative duties and maintenance outside business hours as required. #LI-Hybrid
Role Summary
The mid-level Systems Administrator is responsible for the administration, maintenance, and operational support of the organization's Windows, Active Directory, and Azure environments. This role provides L2/L3 escalation within the Infrastructure and Security team and works under the guidance of the Lead SysAdmin/Architect to ensure stable, secure, and reliable infrastructure operations across North America. The ideal candidate brings strong systems administration experience with solid Azure skills and good networking fundamentals.
Key Responsibilities
Administer and maintain
Windows Server, Active Directory , DNS, and DHCP.
Perform daily operational tasks in
Azure/Entra , including VM management, VNet/NSG configuration, storage, monitoring, and backups.
Support and troubleshoot issues involving Azure hybrid identity (Entra Connect).
Provide
L2/L3 escalation
for systems-related incidents and service requests.
Monitor system health, performance, and capacity; apply patches and updates.
Perform backup/restore operations and ensure recovery readiness.
Conduct log analysis and root-cause troubleshooting using Azure Monitor, Log Analytics, and OS-level logs.
Collaborate with other SysAdmins, network, security, web/application, and SQL teams.
Support infrastructure-related components of business applications and peripheral systems (e.g., integrations, printers, and warehouse/RF devices).
Follow standards and direction set by the Lead SysAdmin/Architect.
Document system configurations, procedures, and troubleshooting steps.
Required Skills & Experience
3-6 years of hands-on experience in a Systems Administrator role, including at least 3 years working with Microsoft Azure in an operational capacity
Strong experience with
Windows Server
and
Active Directory administration
(users, groups, OUs, GPO basics, DNS/DHCP).
Solid understanding of networking fundamentals (IP addressing, subnets, routing basics, firewall concepts, DNS).
Operational experience with
Microsoft Azure , including:
Virtual Machines
VNets, NSGs, routing basics
Azure Backup
Azure Monitor and basic Log Analytics
Hybrid identity components (Entra Connect)
Microsoft 365 administration (Exchange Online, SharePoint, Teams).
Experience supporting enterprise or mid-sized environments (1000-5000 users preferred).
Strong troubleshooting and analytical abilities, especially log-driven debugging.
Basic PowerShell scripting for administration tasks.
Ability to handle L2/L3 support independently while collaborating with senior team members.
Nice-to-Have Qualifications
Experience with Linux or Unix appliances (bonus only).
Familiarity with Cloudflare concepts (DNS, WAF).
Basic understanding of SQL connectivity troubleshooting.
Experience working in ITIL-driven or structured operational environments.
Competencies
Strong problem-solving and analytical thinking
Effective collaboration and communication
Adaptability and willingness to learn
Attention to detail and adherence to standards
Ability to manage multiple tasks in a dynamic environment