Amazon Connect Developer
TechnoGen, San Antonio, TX, United States
Amazon Connect Developer
Location: San Antonio, TX(Hybrid)
Long Term
Overview:
Looking for an Amazon Connect Developer to build and support cloud contact center solutions using Amazon Connect and AWS services.
Responsibilities:
Develop and maintain Amazon Connect contact flows, IVR, queues, and routing
Build AWS Lambda integrations (Node.js/Python)
Integrate Amazon Connect with CRM and third-party systems
Use Amazon Lex, Polly, and Transcribe for voice/chat solutions
Troubleshoot production issues and optimize call flows
Requirements:
4+ years of Amazon Connect experience
Strong AWS Lambda and API integration skills
Knowledge of contact center concepts (IVR, ACD, CTI)
Experience with AWS services (S3, DynamoDB, CloudWatch, IAM)
Nice to Have:
AWS certification
Salesforce or Service Cloud Voice integration experienc
Ramu Brahmarowthu
Talent Workforce specialist
ramu.b@technogeninc.com
703-483-9746
Location: San Antonio, TX(Hybrid)
Long Term
Overview:
Looking for an Amazon Connect Developer to build and support cloud contact center solutions using Amazon Connect and AWS services.
Responsibilities:
Develop and maintain Amazon Connect contact flows, IVR, queues, and routing
Build AWS Lambda integrations (Node.js/Python)
Integrate Amazon Connect with CRM and third-party systems
Use Amazon Lex, Polly, and Transcribe for voice/chat solutions
Troubleshoot production issues and optimize call flows
Requirements:
4+ years of Amazon Connect experience
Strong AWS Lambda and API integration skills
Knowledge of contact center concepts (IVR, ACD, CTI)
Experience with AWS services (S3, DynamoDB, CloudWatch, IAM)
Nice to Have:
AWS certification
Salesforce or Service Cloud Voice integration experienc
Ramu Brahmarowthu
Talent Workforce specialist
ramu.b@technogeninc.com
703-483-9746