Application Programmer
3B Staffing LLC, Baltimore, MD, United States
Duties/Responsibilities
Configure and support Salesforce Marketing Cloud, including Email Studio, Journey
Builder, Automation Studio, Content Builder, and Mobile Connect (SMS)
Assist with SMS enablement, including short code acquisition support, keyword configuration, opt-in/opt-out management, and compliance alignment
Develop automated journeys, triggered sends, and scheduled communications across email and SMS
Build and maintain data extensions, SQL queries, and audience segmentation
Implement dynamic and personalized content using AMP script
Support integrations between Marketing Cloud and State of Maryland systems
Troubleshoot campaign, SMS, data, and automation issues
Follow State of Maryland governance, security, privacy, and approval processes
Produce basic technical documentation and support knowledge transfer
Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.
Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.
Minimum Qualifications
Five (5) years of Salesforce experience in Marketing Cloud development
Three (3) years of experience in Salesforce Marketing Cloud development
Hands-on experience with AMP script and SQL in Marketing Cloud
Experience implementing or supporting SMS messaging, including consent management
Ability to work effectively in a staff augmentation role under state direction
Experience with Mobile Connect, SMS compliance, and short code provisioning processes
Experience supporting government agencies or health organizations
Knowledge of accessibility standards (c.g., WAG / Section 50g)
Experience integrating Marketing Cloud with Salesforce
Salesforce Marketing Cloud Developer or Consultant certification
Experience with Mobile Connect, SMS compliance, and short code provisioning processes
Experience supporting government agencies or health organizations
Knowledge of accessibility standards, e.g., WCAG / Section 508
Experience in integrating Marketing Cloud with Salesforce CRM
Salesforce Marketing Cloud Developer or Consultant certification
Familiarity with regulated or public-sector environments (PIl, compliance, security)
Education:
Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline
Configure and support Salesforce Marketing Cloud, including Email Studio, Journey
Builder, Automation Studio, Content Builder, and Mobile Connect (SMS)
Assist with SMS enablement, including short code acquisition support, keyword configuration, opt-in/opt-out management, and compliance alignment
Develop automated journeys, triggered sends, and scheduled communications across email and SMS
Build and maintain data extensions, SQL queries, and audience segmentation
Implement dynamic and personalized content using AMP script
Support integrations between Marketing Cloud and State of Maryland systems
Troubleshoot campaign, SMS, data, and automation issues
Follow State of Maryland governance, security, privacy, and approval processes
Produce basic technical documentation and support knowledge transfer
Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.
Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.
Minimum Qualifications
Five (5) years of Salesforce experience in Marketing Cloud development
Three (3) years of experience in Salesforce Marketing Cloud development
Hands-on experience with AMP script and SQL in Marketing Cloud
Experience implementing or supporting SMS messaging, including consent management
Ability to work effectively in a staff augmentation role under state direction
Experience with Mobile Connect, SMS compliance, and short code provisioning processes
Experience supporting government agencies or health organizations
Knowledge of accessibility standards (c.g., WAG / Section 50g)
Experience integrating Marketing Cloud with Salesforce
Salesforce Marketing Cloud Developer or Consultant certification
Experience with Mobile Connect, SMS compliance, and short code provisioning processes
Experience supporting government agencies or health organizations
Knowledge of accessibility standards, e.g., WCAG / Section 508
Experience in integrating Marketing Cloud with Salesforce CRM
Salesforce Marketing Cloud Developer or Consultant certification
Familiarity with regulated or public-sector environments (PIl, compliance, security)
Education:
Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline