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LGS ADMIN CLERK PROJ CONT

ATSG, Wilmington, OH, United States


GSE Administrative Assistant

The GSE Administrative Assistant supports the day-to-day administrative operations of the Ground Support Equipment (GSE) department. This role is responsible for maintaining accurate records, coordinating maintenance documentation, assisting with scheduling, and ensuring effective communication between technicians, management, and customers.
Key Responsibilities
Maintain and update equipment maintenance records, work orders, and service histories
Create, track, and close out work orders in a timely manner
Assist with scheduling preventative maintenance (PMI) and repairs for GSE units
Coordinate with technicians and supervisors to ensure accurate documentation of completed work
Track equipment status, including units out of service and available inventory
Prepare reports on equipment performance, downtime, and maintenance trends
Manage parts ordering, inventory tracking, and vendor communication
Organize and maintain filing systems (digital and physical)
Assist with billing, invoicing, and data entry as needed
Communicate updates to internal teams and customers regarding equipment status
Support compliance with company policies, safety standards, and regulatory requirements
Qualifications
High school diploma or equivalent (associate degree preferred)
13 years of administrative experience (fleet, maintenance, or aviation support preferred)
Strong organizational and time management skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Experience with maintenance management systems. Service Channel or EBIS is a plus.
Ability to multitask and prioritize in a fast-paced environment
Strong communication and interpersonal skills
Preferred Experience
Familiarity with ground support equipment or fleet operations
Understanding of preventative maintenance programs
Experience working with technicians or maintenance teams
Work Environment
Must be comfortable working in an office located within an active maintenance shop environment on an airport.
Frequent interaction with maintenance personnel and equipment operations
May require occasional time in shop areas
Key Skills
Attention to detail
Organization and record-keeping
Communication and coordination
Problem-solving
Basic mechanical understanding (helpful but not required)
Work Hours: Monday - Friday 8:00am - 4:30pm