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Branch Team Lead: Customer Service & Operations

W. W. Grainger, Kansas City, MO, United States


W. W. Grainger is looking for a Branch Team Lead in Kansas City, Missouri. This role focuses on leading daily operations to ensure exceptional customer service and operational excellence. Responsibilities include providing guidance to a team, improving operational metrics, and facilitating onboarding and training processes. The ideal candidate has a background in customer service and management, along with strong skills in using computer applications, particularly SAP. Competitive benefits package available.
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