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Customer Service Operator

Williams Island POA, North Miami Beach, FL, United States


Customer Service Operator

Now hiring customer service operator/member reservations Call Center Operator - ON-SITE, NOT REMOTE
Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation. Job Description to include:
Take member calls and provide accurate, satisfactory answers to their queries and concerns regarding dining reservations and food & beverage events.
Direct applicable member situations
eeds offering member assistance and support
Call members and customers to confirm reservations and upcoming member island events
Guide callers through troubleshooting, navigating the company site or using the products or services
Collaborate with other call center professionals to improve customer service
Benefits

Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
WILLIAMS ISLAND PROPERTY OWNERS ASSOCIATION, INC. - Aventura, FL 5300 Island Blvd, Aventura, FL, 33160