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Program Assistant (Weatherization Assistant Program)

United Way of the Midlands, Omaha, NE, United States


Program Assistant (Weatherization Program)

The Program Assistant is responsible for providing support to the Manager, Eligibility Operations through various administrative and clerical duties and will provide support to various programs and projects.
Responsibilities:
Provides support to the Manager, Eligibility Operations
Assists in 211 and Weatherization programs and projects
Verifies, organizes applications and assists in approvals and denials
Communicates between Weatherization Program participants
Communicates between 211 Financial Assistance program participants
Attends staff meetings and takes notes
Makes copies and updates participant and program files as needed
Assists with inbound calls when needed.
Other duties as assigned.
Required Skills and Abilities:
Detail oriented with the ability to navigate within structured timelines and regulations.
Excellent time management skills
Excellent interpersonal skills
Creative thinking
Excellent phone etiquette
Ability to maintain confidentiality when dealing with sensitive information.
Knowledge of MS Outlook, Word, Excel and PowerPoint
Must have polite, clear and compelling oral and written communication skills.
Must be able to execute and accomplish immediate deliverables on short notice.
Must be highly organized, responsive and be able to handle multiple deliverables at the same time.
Must be a great teammate that cares deeply about the overall success of UWM.
Education and Experience:
Associates degree in a business-related field or equivalent from two-year college or technical school
2-4 years of related experience
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must occasionally lift and/or move up to 10 pounds.
Ability to communicate clearly in person and over the telephone.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Benefits:
Shared health, dental and vision insurance
Generous 401(k) Retirement plan
Paid vacation and sick time
Employer paid life and disability insurance
Professional development assistance
Tuition reimbursement
How to Apply:
Please submit your cover letter and resume to resume@UWMidlands.org