Access Coordinator III
University of Arkansas for Medical Sciences, Little Rock, AR, United States
Clinical Staff - Medical Ancillary Support
This Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.
Qualifications
Minimum Qualifications:
High School, GED, or formal educational equivalent
Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.
Knowledge of basic medical terminology is required.
Preferred Qualifications:
Bachelor's Degree
CHAA Certification
Call center experience. Experience in registration, billing, or scheduling in a healthcare environment.
Knowledge of basic medical terminology.
Additional Information:
Collects and posts payments and issues receipts.
Reconciles daily deposit and batch dollars and counsels patients on any and all related financial information.
Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed.
Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals.
Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms.
Perform other duties as needed.
Physical Requirements:
Stand: Frequently
Sit: Frequently
Walk: Occasionally
Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently
Lift and carry weight: 25 lbs
Push and pull weight: 25 lbs
Use hands to touch, handle or feel: Frequently
Talk: Continuously
Hear: Continuously
Taste or smell: Occasionally
Read, concentrate, think analytically: Continuously
Physical Environment: Inside Medical Facility Environment
Noise Level : Moderate
Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
Hazards: Biological, Chemical, Dust, Electrical, Fumes/Gases/Odors, Radiation, Sharp objects/tools
Salary Information: Commensurate with education and experience
Required Documents to Apply: Resume
Optional Documents:
Special Instructions to Applicants
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements
Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing, Sitting, Talking
Frequent Physical Activity:
Crouching, Feeling, Grasping, Lifting, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking, Walking
Occasional Physical Activity:
Climbing, Crawling, Feeling, Kneeling, Pulling, Pushing, Standing, Stooping
Benefits Eligible:
Yes
This Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.
Qualifications
Minimum Qualifications:
High School, GED, or formal educational equivalent
Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.
Knowledge of basic medical terminology is required.
Preferred Qualifications:
Bachelor's Degree
CHAA Certification
Call center experience. Experience in registration, billing, or scheduling in a healthcare environment.
Knowledge of basic medical terminology.
Additional Information:
Collects and posts payments and issues receipts.
Reconciles daily deposit and batch dollars and counsels patients on any and all related financial information.
Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed.
Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals.
Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms.
Perform other duties as needed.
Physical Requirements:
Stand: Frequently
Sit: Frequently
Walk: Occasionally
Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently
Lift and carry weight: 25 lbs
Push and pull weight: 25 lbs
Use hands to touch, handle or feel: Frequently
Talk: Continuously
Hear: Continuously
Taste or smell: Occasionally
Read, concentrate, think analytically: Continuously
Physical Environment: Inside Medical Facility Environment
Noise Level : Moderate
Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
Hazards: Biological, Chemical, Dust, Electrical, Fumes/Gases/Odors, Radiation, Sharp objects/tools
Salary Information: Commensurate with education and experience
Required Documents to Apply: Resume
Optional Documents:
Special Instructions to Applicants
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements
Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing, Sitting, Talking
Frequent Physical Activity:
Crouching, Feeling, Grasping, Lifting, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking, Walking
Occasional Physical Activity:
Climbing, Crawling, Feeling, Kneeling, Pulling, Pushing, Standing, Stooping
Benefits Eligible:
Yes