Senior Clinical Scheduler

Massachusetts General Hospital - 32 Fruit Street Boston (Yawkey Center) - Responsibilities: Coordinate registration and scheduling for new patient appointments; Document patient demographic, medical, financial, and referral information into the computer in strict compliance with established department procedures for the purpose of getting a hospital registration number and scheduling of an appointment; Answers telephone, triages calls, and takes accurate and detailed messages using professional and courteous customer service techniques; Provides basic information and instructions to patients regarding the practice and Hospitals across the enterprise; Obtains all patient information required by the providers prior to an appointment