Restaurant Technology Manager
Checkers Drive-In Restaurants , Inc., Tampa, FL, United States
We are seeking a highly driven and experienced Restaurant Technology Manager to own and lead our enterprise Restaurant Technology Menu team within the Aloha POS ecosystem. This role is responsible for managing system-wide menu, pricing, and promotional initiatives while leading a team and rebuilding processes from the ground up.
This is an opportunity for a hands-on leader to transform, optimize, and scale Point of sale and Back of House operations across the organization. The ideal candidate is an expert in Aloha POS, thrives in a fast-paced QSR environment, and brings a strong balance of technical expertise, leadership, and strategic thinking. This role is based in Tampa, FL and has a hybrid work environment with 3 days in-office (Tues-Thurs) at our Restaurant Support Center (RSC).
Position Accountabilities
Enterprise Menu Management
Own end-to-end menu lifecycle within Aloha POS
Experience with Next Gen POS specifically PAR/Qu/Toast will be highly considered.
Develop detailed project plans including timelines, milestones, and dependencies
Configure and deploy menu updates including pricing, promotions, and LTOs
Manage dayparting, item hierarchy, modifiers, and combo logic
Ensure accuracy, consistency, and alignment with business objectives
Track KPIs and ensure projects are delivered on time and within scope
Troubleshoot and resolve menu-related system issues across locations
Integrations & Cross-Platform Coordination
Partner with cross-functional teams (IT, Marketing, Operations, Vendors) for menu updates and projects
Ensure menu consistency and data integrity across all digital and in-store channels
Support integration troubleshooting and enhancements
Translate business requirements into scalable system solutions
Build strong relationships and drive alignment across stakeholders
Back of House Inventory & Labor Systems
Support and maintain alignment between POS menu items and BOH inventory systems
Ensure accurate item mapping, depletion logic, and reporting consistency between POS and inventory platforms
Partner with Operations and Finance to support food cost accuracy and inventory reporting
Assist in configuring and maintaining labor-related structures within POS and integrated labor systems (job codes, roles, permissions, reporting)
Support labor and inventory system integrations to ensure data integrity across platforms
Identify opportunities to improve efficiency, reporting accuracy, and system performance across BOH systems
Additional Role Expectations
Initially hands-on (50/50 execution and leadership), transitioning to a more strategic leadership focus over time
Expected to assess current state, identify gaps, and implement scalable solutions
Plays a critical role in improving system performance, speed, and overall operational effectiveness
Employment Standards
Education
College degree preferred
Experience
5+ years of experience in QSR or restaurant technology environments
Advanced experience with one or more of the following systems Aloha /Toast/PAR/Qu
Proven experience managing enterprise menu deployments across multiple locations
Prior team leadership or management experience
Proficiency in Microsoft Office, General Networking Proficiency, and Database Management.
Experience with integrated platforms such as Olo, Paytronix, Hi-Auto, or similar
Familiarity with BOH inventory systems and item-level inventory mapping
Working knowledge of labor management systems and POS-to-labor integrations
Essential Physical Requirements
The individual must live in the Tampa area and is required to be in the Restaurant Support Center 3 days per week, at a minimum.
Ability to read, analyze, and interpret written materials such as procedure manuals, company communications, or governmental regulations.
Capability to write reports, business correspondence, and procedure manuals.
Skill in effectively presenting information and responding to inquiries from managers, clients, guests, and the public.
Aptitude for applying common sense understanding to execute instructions delivered in written, oral, or diagram form.
Capacity to solve problems involving several concrete variables in standardized situations.
Regularly stand for extended periods, talk, and hear.
Occasionally lift and/or move up to 50 pounds.
Frequently use hands to finger, handle, or feel.
Competencies
Drive For Results
Process Management
Creativity
Customer Focus
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-AV1
REQ# 8500
LOC# 62002-Franchise Technology
This is an opportunity for a hands-on leader to transform, optimize, and scale Point of sale and Back of House operations across the organization. The ideal candidate is an expert in Aloha POS, thrives in a fast-paced QSR environment, and brings a strong balance of technical expertise, leadership, and strategic thinking. This role is based in Tampa, FL and has a hybrid work environment with 3 days in-office (Tues-Thurs) at our Restaurant Support Center (RSC).
Position Accountabilities
Enterprise Menu Management
Own end-to-end menu lifecycle within Aloha POS
Experience with Next Gen POS specifically PAR/Qu/Toast will be highly considered.
Develop detailed project plans including timelines, milestones, and dependencies
Configure and deploy menu updates including pricing, promotions, and LTOs
Manage dayparting, item hierarchy, modifiers, and combo logic
Ensure accuracy, consistency, and alignment with business objectives
Track KPIs and ensure projects are delivered on time and within scope
Troubleshoot and resolve menu-related system issues across locations
Integrations & Cross-Platform Coordination
Partner with cross-functional teams (IT, Marketing, Operations, Vendors) for menu updates and projects
Ensure menu consistency and data integrity across all digital and in-store channels
Support integration troubleshooting and enhancements
Translate business requirements into scalable system solutions
Build strong relationships and drive alignment across stakeholders
Back of House Inventory & Labor Systems
Support and maintain alignment between POS menu items and BOH inventory systems
Ensure accurate item mapping, depletion logic, and reporting consistency between POS and inventory platforms
Partner with Operations and Finance to support food cost accuracy and inventory reporting
Assist in configuring and maintaining labor-related structures within POS and integrated labor systems (job codes, roles, permissions, reporting)
Support labor and inventory system integrations to ensure data integrity across platforms
Identify opportunities to improve efficiency, reporting accuracy, and system performance across BOH systems
Additional Role Expectations
Initially hands-on (50/50 execution and leadership), transitioning to a more strategic leadership focus over time
Expected to assess current state, identify gaps, and implement scalable solutions
Plays a critical role in improving system performance, speed, and overall operational effectiveness
Employment Standards
Education
College degree preferred
Experience
5+ years of experience in QSR or restaurant technology environments
Advanced experience with one or more of the following systems Aloha /Toast/PAR/Qu
Proven experience managing enterprise menu deployments across multiple locations
Prior team leadership or management experience
Proficiency in Microsoft Office, General Networking Proficiency, and Database Management.
Experience with integrated platforms such as Olo, Paytronix, Hi-Auto, or similar
Familiarity with BOH inventory systems and item-level inventory mapping
Working knowledge of labor management systems and POS-to-labor integrations
Essential Physical Requirements
The individual must live in the Tampa area and is required to be in the Restaurant Support Center 3 days per week, at a minimum.
Ability to read, analyze, and interpret written materials such as procedure manuals, company communications, or governmental regulations.
Capability to write reports, business correspondence, and procedure manuals.
Skill in effectively presenting information and responding to inquiries from managers, clients, guests, and the public.
Aptitude for applying common sense understanding to execute instructions delivered in written, oral, or diagram form.
Capacity to solve problems involving several concrete variables in standardized situations.
Regularly stand for extended periods, talk, and hear.
Occasionally lift and/or move up to 50 pounds.
Frequently use hands to finger, handle, or feel.
Competencies
Drive For Results
Process Management
Creativity
Customer Focus
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-AV1
REQ# 8500
LOC# 62002-Franchise Technology