
Valet Supervisor - Carbone Vino Coconut Grove
Reimagined Parking, Miami, FL, United States
Valet Supervisor - Carbone Vino Coconut Grove
Position: Full-Time Valet Supervisor
Location: Carbone Vino Coconut Grove Pay: $17/hour plus tips Schedule: Shifts will vary (Afternoons/Evenings) Flexible availability is required, including the availability to work weekends.
Key Responsibilities
Employee must be able to perform essential functions of the position with or without reasonable accommodations
Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.
Retrieve keys from guest; issue ticket to guest or enter customer information using electronic device.
Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles.
Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle.
Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary.
Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
Direct traffic, position barricades, and arrange for towing service when necessary.
Immediately report any incidents or claims to Operations Manager or Shift Lead.
Request and collect relevant fees for use of service.
Assist in reconciling end of shift revenue against the ticket distribution, when necessary.
Communicate professionally at all times with guests, client, and teammates.
Skills, Knowledge and Expertise
At least 18 years of age
Valid Driver's License
Ability to operate manual transmission vehicles (stick shift)
Excellent customer service and communication skills
Ability to verbally communicate with guests
Previous valet experience, preferred
Previous experience with lifts
Benefits
Join our team and enjoy an outstanding benefits package, including:
Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
About Reimagined Parking
The Reimagined Parking family of nationally recognized operating companiesImpark, Lanier Parking, Republic Parking, AmeriPark, and Park Oneis a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Our Hiring Process
Stage 3: Phone Screen
Stage 4: On-site Interview
Stage 5: Hired
Stage 1: Applied
Stage 2: Internal Review
Position: Full-Time Valet Supervisor
Location: Carbone Vino Coconut Grove Pay: $17/hour plus tips Schedule: Shifts will vary (Afternoons/Evenings) Flexible availability is required, including the availability to work weekends.
Key Responsibilities
Employee must be able to perform essential functions of the position with or without reasonable accommodations
Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading vehicle when necessary.
Retrieve keys from guest; issue ticket to guest or enter customer information using electronic device.
Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles.
Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle.
Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary.
Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
Direct traffic, position barricades, and arrange for towing service when necessary.
Immediately report any incidents or claims to Operations Manager or Shift Lead.
Request and collect relevant fees for use of service.
Assist in reconciling end of shift revenue against the ticket distribution, when necessary.
Communicate professionally at all times with guests, client, and teammates.
Skills, Knowledge and Expertise
At least 18 years of age
Valid Driver's License
Ability to operate manual transmission vehicles (stick shift)
Excellent customer service and communication skills
Ability to verbally communicate with guests
Previous valet experience, preferred
Previous experience with lifts
Benefits
Join our team and enjoy an outstanding benefits package, including:
Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
About Reimagined Parking
The Reimagined Parking family of nationally recognized operating companiesImpark, Lanier Parking, Republic Parking, AmeriPark, and Park Oneis a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Our Hiring Process
Stage 3: Phone Screen
Stage 4: On-site Interview
Stage 5: Hired
Stage 1: Applied
Stage 2: Internal Review