Dispatch Coordinator- Bilingual
Elite Flooring, Tampa, FL, United States
Dispatch Coordinator
Reports To: Dispatch Manager
Assignment Focus: The Dispatch Coordinator will work directly with the Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast-paced environment.
Primary Responsibilities:
Assist with scheduling installations and assigning installers to jobs
Follow-up with flooring installers and service techs throughout the day
Communicating with all parties involved the status of jobs on the schedule
Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies
Maintains order status daily and updates the system with pertinent information
Works to maintain strong relationships with our installer base
Desired Skills and Experience:
Must be able to multitask in a fast-paced environment
Sense of urgency and follow-through to complete tasks on time
Excellent written and verbal communication skills
Strong troubleshooting and critical thinking skills
Detail and process oriented
Ability to read and interpret floorplans, selections, and specifications
Salary & Benefits
Salary will be commensurate with experience
Health insurance- 100% of employee premium paid
Dental, Vision, Supplemental insurance: Available as employee paid benefit
Paid time off (PTO)
100% Company-paid benefits: Life Insurance and AD&D coverage
Paid Holidays
Reports To: Dispatch Manager
Assignment Focus: The Dispatch Coordinator will work directly with the Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast-paced environment.
Primary Responsibilities:
Assist with scheduling installations and assigning installers to jobs
Follow-up with flooring installers and service techs throughout the day
Communicating with all parties involved the status of jobs on the schedule
Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies
Maintains order status daily and updates the system with pertinent information
Works to maintain strong relationships with our installer base
Desired Skills and Experience:
Must be able to multitask in a fast-paced environment
Sense of urgency and follow-through to complete tasks on time
Excellent written and verbal communication skills
Strong troubleshooting and critical thinking skills
Detail and process oriented
Ability to read and interpret floorplans, selections, and specifications
Salary & Benefits
Salary will be commensurate with experience
Health insurance- 100% of employee premium paid
Dental, Vision, Supplemental insurance: Available as employee paid benefit
Paid time off (PTO)
100% Company-paid benefits: Life Insurance and AD&D coverage
Paid Holidays