Front Desk Receptionist / Guest Services (Evening Shift)
Saucon Valley Country Club, Bethlehem, PA, United States
Front Desk Receptionist
Saucon Valley Country Club is seeking a friendly, professional Front Desk Receptionist to serve as the primary host for our Weyhill Guest House and Cottages. This role is ideal for someone who enjoys hospitality, guest interaction, and working in a beautiful and professional environment.
Located on our scenic Weyhill Campus, the Guest House and Cottages provide a private lodging experience exclusively for members and their guests, including wedding parties, golf groups, and visiting members. Designed to feel like a luxury private residence within the club, the property offers attentive service and a peaceful retreat within our 850-acre campus.
The Afternoon Receptionist plays a key role in ensuring guests feel welcomed, comfortable, and well cared for throughout the evening hours.
This Position Is a Great Fit For
Hotel front desk associates
Guest services or concierge professionals
Hospitality students or recent graduates
Customer service professionals who enjoy guest interaction
Anyone looking for a consistent evening schedule in a beautiful setting
Key Responsibilities
Welcome members and guests warmly upon arrival
Complete guest check-in procedures using the NorthStar reservation system
Assist with luggage and general guest needs when necessary
Provide directions and information about club amenities and activities
Assist guests with dining reservations and club services
Respond to guest questions and special requests
Guest House Operations
Monitor the Guest House and Cottage common areas
Ensure all spaces remain clean, organized, and guest-ready
Reset seating areas, patios, and gathering spaces
Clean and restock common area bathrooms
Organize the billiards room and shared spaces
Collect and return used glassware
Administrative Support
Maintain accurate guest records and requests
Communicate guest information and updates to the overnight attendant
Complete and email the daily communication report before the end of the shift
Assist management with projects that enhance the guest experience
Requirements
Qualifications
High school diploma or GED required
Previous hospitality, hotel, front desk, or country club experience preferred
Strong customer service and hospitality mindset
Excellent verbal and written communication skills
Strong attention to detail and organizational ability
Basic computer and administrative skills
Experience with reservation systems preferred
Ability to multitask while maintaining professionalism
Valid driver's license required
Physical Requirements
Ability to stand and walk for extended periods
Ability to lift up to 50 pounds
Ability to climb stairs
Ability to work in varying indoor and outdoor conditions
We encourage candidates who enjoy hospitality and guest service to applyeven if their experience doesn't match every qualification listed above.
Saucon Valley Country Club is seeking a friendly, professional Front Desk Receptionist to serve as the primary host for our Weyhill Guest House and Cottages. This role is ideal for someone who enjoys hospitality, guest interaction, and working in a beautiful and professional environment.
Located on our scenic Weyhill Campus, the Guest House and Cottages provide a private lodging experience exclusively for members and their guests, including wedding parties, golf groups, and visiting members. Designed to feel like a luxury private residence within the club, the property offers attentive service and a peaceful retreat within our 850-acre campus.
The Afternoon Receptionist plays a key role in ensuring guests feel welcomed, comfortable, and well cared for throughout the evening hours.
This Position Is a Great Fit For
Hotel front desk associates
Guest services or concierge professionals
Hospitality students or recent graduates
Customer service professionals who enjoy guest interaction
Anyone looking for a consistent evening schedule in a beautiful setting
Key Responsibilities
Welcome members and guests warmly upon arrival
Complete guest check-in procedures using the NorthStar reservation system
Assist with luggage and general guest needs when necessary
Provide directions and information about club amenities and activities
Assist guests with dining reservations and club services
Respond to guest questions and special requests
Guest House Operations
Monitor the Guest House and Cottage common areas
Ensure all spaces remain clean, organized, and guest-ready
Reset seating areas, patios, and gathering spaces
Clean and restock common area bathrooms
Organize the billiards room and shared spaces
Collect and return used glassware
Administrative Support
Maintain accurate guest records and requests
Communicate guest information and updates to the overnight attendant
Complete and email the daily communication report before the end of the shift
Assist management with projects that enhance the guest experience
Requirements
Qualifications
High school diploma or GED required
Previous hospitality, hotel, front desk, or country club experience preferred
Strong customer service and hospitality mindset
Excellent verbal and written communication skills
Strong attention to detail and organizational ability
Basic computer and administrative skills
Experience with reservation systems preferred
Ability to multitask while maintaining professionalism
Valid driver's license required
Physical Requirements
Ability to stand and walk for extended periods
Ability to lift up to 50 pounds
Ability to climb stairs
Ability to work in varying indoor and outdoor conditions
We encourage candidates who enjoy hospitality and guest service to applyeven if their experience doesn't match every qualification listed above.