Evening Front Desk Receptionist
Queens Community House, Forest Hills, NY, United States
Regular Part Time Employee
Forest Hills, NY, US
Salary Range: $19.00 To $22.00 Hourly
Join Our Mission at Queens Community House (QCH)Job Title: Evening Front Desk Receptionist
Status: Part-Time
Location: Forest Hills, NY
Schedule: Monday – Friday, 25 hours per week
Hours: 4:30 PM – 9:30 PM
Compensation: $19–$22 per hour
About Queens Community House (QCH)
Queens Community House (QCH) provides a network of programs for children, youth, and older adults throughout the diverse communities of Queens. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities.
We welcome individuals with diverse backgrounds and experiences who are inspired by our mission and motivated to make a meaningful impact in the communities we serve.
Position Overview
Queens Community House is seeking a reliable and professional Part-Time Evening Front Desk Receptionist to support operations at the Forest Hills Community Center during evening hours.
This position serves as the primary administrative and front-desk support in the evening, ensuring smooth program operations, welcoming visitors, and assisting staff, participants, and community members.
The Evening Front Desk Receptionist plays a key role in maintaining a safe, organized, and welcoming environment while providing administrative, logistical, and customer service support to programs and staff operating in the facility.
Key ResponsibilitiesFront Desk & Customer Service
Serve as the primary point of contact for visitors, participants, and staff during evening hours
Greet and assist community members, program participants, and guests in a professional and welcoming manner
Answer and direct phone calls, inquiries, and emails
Provide general information about programs, services, and schedules
Administrative Support
Support program staff with administrative tasks such as copying, printing, scanning, and filing
Assist with participant sign-in processes and documentation when needed
Maintain organized records and ensure forms are completed accurately
Support administrative staff with data entry and general office tasks
Facility & Operations Support
Monitor evening use of classrooms and shared spaces to ensure scheduled programs run smoothly
Assist with room set-ups and breakdowns for meetings, classes, and community events when needed
Ensure shared spaces remain organized and presentable
Report any facility issues or maintenance concerns to the Operations or Administrative team
Safety & Security
Monitor building access during evening hours and ensure proper visitor protocols are followed
Maintain awareness of who is in the building and support safe facility operations
Respond appropriately to minor issues and escalate concerns to supervisors as needed
Coordination & Communication
Maintain clear communication with program staff, administrative staff, and site leadership
Support coordination of evening activities and help ensure programs stay on schedule
Document important incidents, updates, or facility concerns during the shift
Qualifications
High school diploma required
Previous administrative, receptionist, or front desk experience preferred
Professional and welcoming demeanor
Strong organizational and time management skills
Attention to detail
Strong interpersonal and problem-solving skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Familiarity with office equipment such as printers, scanners, and fax machines
Ability to manage multiple priorities in a fast-paced environment
Additional training or certification in administrative support or office management is a plus
What You’ll Get
Queens Community House offers a competitive compensation package and a supportive work environment, including:
A collaborative, mission-driven workplace
Opportunities to support programs that positively impact communities across Queens
Queens Community House supplements the New York State Paid Family Leave benefit to ensure eligible employees receive full pay during approved leave
Personal time off, including sick and vacation time
Professional development, training, and networking opportunities
Equal Employment Opportunity
Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Queens Community House maintains a Drug-Free Workplace.
Forest Hills, NY, US
Salary Range: $19.00 To $22.00 Hourly
Join Our Mission at Queens Community House (QCH)Job Title: Evening Front Desk Receptionist
Status: Part-Time
Location: Forest Hills, NY
Schedule: Monday – Friday, 25 hours per week
Hours: 4:30 PM – 9:30 PM
Compensation: $19–$22 per hour
About Queens Community House (QCH)
Queens Community House (QCH) provides a network of programs for children, youth, and older adults throughout the diverse communities of Queens. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities.
We welcome individuals with diverse backgrounds and experiences who are inspired by our mission and motivated to make a meaningful impact in the communities we serve.
Position Overview
Queens Community House is seeking a reliable and professional Part-Time Evening Front Desk Receptionist to support operations at the Forest Hills Community Center during evening hours.
This position serves as the primary administrative and front-desk support in the evening, ensuring smooth program operations, welcoming visitors, and assisting staff, participants, and community members.
The Evening Front Desk Receptionist plays a key role in maintaining a safe, organized, and welcoming environment while providing administrative, logistical, and customer service support to programs and staff operating in the facility.
Key ResponsibilitiesFront Desk & Customer Service
Serve as the primary point of contact for visitors, participants, and staff during evening hours
Greet and assist community members, program participants, and guests in a professional and welcoming manner
Answer and direct phone calls, inquiries, and emails
Provide general information about programs, services, and schedules
Administrative Support
Support program staff with administrative tasks such as copying, printing, scanning, and filing
Assist with participant sign-in processes and documentation when needed
Maintain organized records and ensure forms are completed accurately
Support administrative staff with data entry and general office tasks
Facility & Operations Support
Monitor evening use of classrooms and shared spaces to ensure scheduled programs run smoothly
Assist with room set-ups and breakdowns for meetings, classes, and community events when needed
Ensure shared spaces remain organized and presentable
Report any facility issues or maintenance concerns to the Operations or Administrative team
Safety & Security
Monitor building access during evening hours and ensure proper visitor protocols are followed
Maintain awareness of who is in the building and support safe facility operations
Respond appropriately to minor issues and escalate concerns to supervisors as needed
Coordination & Communication
Maintain clear communication with program staff, administrative staff, and site leadership
Support coordination of evening activities and help ensure programs stay on schedule
Document important incidents, updates, or facility concerns during the shift
Qualifications
High school diploma required
Previous administrative, receptionist, or front desk experience preferred
Professional and welcoming demeanor
Strong organizational and time management skills
Attention to detail
Strong interpersonal and problem-solving skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Familiarity with office equipment such as printers, scanners, and fax machines
Ability to manage multiple priorities in a fast-paced environment
Additional training or certification in administrative support or office management is a plus
What You’ll Get
Queens Community House offers a competitive compensation package and a supportive work environment, including:
A collaborative, mission-driven workplace
Opportunities to support programs that positively impact communities across Queens
Queens Community House supplements the New York State Paid Family Leave benefit to ensure eligible employees receive full pay during approved leave
Personal time off, including sick and vacation time
Professional development, training, and networking opportunities
Equal Employment Opportunity
Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Queens Community House maintains a Drug-Free Workplace.