Shop Foreman
Hennessy Automobile Companies, Atlanta, GA, United States
Shop Foreman
The Shop Foreman is the technical leader of the service department, responsible for overseeing repair quality, supporting technicians, and ensuring Land Rover repair standards are met or exceeded. This role serves as the primary diagnostic authority, mentor, and workflow coordinator within the shop, helping drive efficiency, accuracy, and customer satisfaction.
Key Responsibilities
Act as the lead technical expert for Land Rover diagnostics, repairs, and warranty procedures
Assist technicians with complex diagnostics, drivability concerns, and advanced electrical issues
Ensure all repairs meet Land Rover factory standards and dealership quality expectations
Monitor workflow, productivity, and repair timelines to maximize shop efficiency
Perform quality control checks on completed repairs before vehicle delivery
Support technician development through coaching, training, and hands-on guidance
Collaborate with the Service Manager and Advisors to resolve technical issues and customer concerns
Stay current on Land Rover technical bulletins, recalls, software updates, and repair procedures
Oversee proper use of diagnostic tools, special tools, and shop equipment
Promote a clean, safe, and organized work environment
Assist with warranty documentation and ensure compliance with manufacturer requirements
Qualifications & Experience
Extensive experience as an automotive technician, preferably with Land Rover or luxury brands
Strong diagnostic skills, especially in electrical, drivability, and network systems
Prior leadership, foreman, or mentoring experience preferred
Land Rover certifications strongly preferred (or willingness to obtain)
Ability to read and interpret factory service information and wiring diagrams
Strong communication and teamwork skills
Valid driver's license with a clean driving record
Skills & Competencies
Advanced problem-solving and diagnostic ability
Leadership and mentorship mindset
Time management and workflow optimization
Attention to detail and quality control
Professional attitude with technicians and customers alike
What We Offer
Competitive compensation based on experience
Ongoing Land Rover factory training and certification opportunities
Modern, well-equipped shop with factory diagnostic tools
Supportive management and team-focused culture
Benefits package including [health insurance, PTO, 401(k), etc.]
The Shop Foreman is the technical leader of the service department, responsible for overseeing repair quality, supporting technicians, and ensuring Land Rover repair standards are met or exceeded. This role serves as the primary diagnostic authority, mentor, and workflow coordinator within the shop, helping drive efficiency, accuracy, and customer satisfaction.
Key Responsibilities
Act as the lead technical expert for Land Rover diagnostics, repairs, and warranty procedures
Assist technicians with complex diagnostics, drivability concerns, and advanced electrical issues
Ensure all repairs meet Land Rover factory standards and dealership quality expectations
Monitor workflow, productivity, and repair timelines to maximize shop efficiency
Perform quality control checks on completed repairs before vehicle delivery
Support technician development through coaching, training, and hands-on guidance
Collaborate with the Service Manager and Advisors to resolve technical issues and customer concerns
Stay current on Land Rover technical bulletins, recalls, software updates, and repair procedures
Oversee proper use of diagnostic tools, special tools, and shop equipment
Promote a clean, safe, and organized work environment
Assist with warranty documentation and ensure compliance with manufacturer requirements
Qualifications & Experience
Extensive experience as an automotive technician, preferably with Land Rover or luxury brands
Strong diagnostic skills, especially in electrical, drivability, and network systems
Prior leadership, foreman, or mentoring experience preferred
Land Rover certifications strongly preferred (or willingness to obtain)
Ability to read and interpret factory service information and wiring diagrams
Strong communication and teamwork skills
Valid driver's license with a clean driving record
Skills & Competencies
Advanced problem-solving and diagnostic ability
Leadership and mentorship mindset
Time management and workflow optimization
Attention to detail and quality control
Professional attitude with technicians and customers alike
What We Offer
Competitive compensation based on experience
Ongoing Land Rover factory training and certification opportunities
Modern, well-equipped shop with factory diagnostic tools
Supportive management and team-focused culture
Benefits package including [health insurance, PTO, 401(k), etc.]