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Guest Service Agent (Full-Time) - Grand Wailea, A Waldorf Astoria Resort

Hilton Hotels Corporation, Kihei, HI, United States


Hilton Hotels - - Responsibilities: Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests; Respond to guest inquiries in a timely, friendly and efficient manner; Provide driving and/or walking directions to guests to local destinations; Maintain a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions; Assist fellow team members and other departments wherever necessary to maintain positive working relationships