*This is not a 100% remote role.*

Strongbridge LLC, is seeking full time Customer Service Representatives / Mortgage Professionals to work in person, in our call center. Our representatives play an important role in the mortgage industry and engage with lenders, banking/mortgage institutions and consumers to answer questions and provide important information about HUD FHA and reverse mortgages. Potential candidates MUST be able to pass a standard background AND CREDIT check WITH drug screen. This is a full-time opportunity with a shift of 10am - 6:30pm.

This position is covered under the Service Contract Act (SCA) and is subject to minimum wage requirements as well as the minimum Health and Welfare benefit. This position is eligible for paid vacation, sick leave, and holidays.

Customer Service Representative Basic Qualifications:

Minimum of two years of FHA loan origination experience (loan processor, underwriter, loan officer) plus an additional year of customer service or contact center experience, OR at least three years of loan origination experience working with conventional loans and /or other government-backed loans (FHA, USDA, VA)

Two - four years of college or equivalent work experience

Strong interpersonal and customer service skills

Basic PC skills (including MS Office) and the ability to effectively navigate a computer Customer Relationship Management application, related websites and support tools

Effective written and verbal communication

Ability to analyze and solve problems

Ability to manage time effectively

Ability to type 35 words per minute

The ability to work an 8-hour shift, Monday through Friday between 8am to 8pm Eastern Time, based on business needs

Customer Service Representative Desired Qualifications:

Mortgage origination experience

Headquartered in Sterling, Va., Strongbridge is a Federal Government service provider. Strongbridge has extensive experience and knowledge in systems engineering, IT services, strategic communications and program support. Strongbridge is financially secure and a trusted partner that treats our customers, partners and employees with integrity and respect.

What Sets Strongbridge Apart

Strongbridge is a robust and agile small business led by seasoned government contracting executives with the quality processes and management controls of a large business. Our program management processes and techniques are based on industry best practices, and certified by external auditors, ensuring low performance risk. Strongbridge has a proven record of customer satisfaction that provides assurance to our customers of future high performance. Strongbridge offers a comprehensive benefits package for full-time employees including paid time off, paid holidays, 401k with company match, health/dental/life insurance/short and long-term disability and flexible spending accounts.

Strongbridge is committed to hiring and retaining a qualified workforce. All employment decisions are based on business needs, job requirements, and individual qualifications. Applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. Strongbridge also maintains a drug-free workplace.

","

*This is not a 100% remote role.*

Strongbridge LLC, ...","Customer Service Representative II - Mortgage Origination/Servicing","Full Time",[108],["B","3014565263"],"Work at Strongbridge LLC","5 days ago","/jobs/3014565263-customer-service-representative-ii-mortgage-origination-servicing","Customer Service Representative II - Mortgage Origination/Servici...","Indianapolis, IN, United States","/jobs?keyword=Strongbridge+LLC","/jobs?location=Indianapolis%2C+IN%2C+United+States","/jobs?keyword=Customer+Service+Representative+II+-+Mortgage+Origination%2FServici...",{"_64":65,"_66":109,"_68":110,"_70":71,"_72":111},"Indianapolis","Indianapolis, IN, United States, 46241","46241",["D",1777478400000],"Woda Cooper Companies, Inc.","Woda Cooper Companies, Inc. is seeking a Benefit Specialist for their Columbus, Ohio location. The role involves day-to-day administration of employee benefit programs, focusing on health, welfare, and retirement plans. Candidates should have three years of experience in benefits administration and a bachelor’s degree in a related field. The position includes administration of the 401(k) plan and compliance with ACA regulations, ensuring a positive employee experience and maintaining vendor relationships.
#J-18808-Ljbffr
","Woda Cooper Companies, Inc. is seeking a Benefit Specialist for their Columbus, Ohio location. The role involves day-to-day administration of emplo...","Benefits Specialist: ESOP & 401(k) Expert",[125],["B","3532339126"],"Work at Woda Cooper Companies, Inc.","/jobs/3532339126-benefits-specialist-esop-401k-expert","Columbus, OH, United States","/jobs?keyword=Woda+Cooper+Companies%2C+Inc.","/jobs?location=Columbus%2C+OH%2C+United+States","/jobs?keyword=Benefits+Specialist%3A+ESOP+%26+401%28k%29+Expert",{"_64":65,"_66":126,"_68":127,"_70":128,"_72":129},"Columbus","Columbus, OH, United States, 43224","OH","43224",["D",1777248000000],"Meritage Homes","Responsibilities

The Senior Benefits & Leave Analyst provides advanced analytical and administrative support, serving as a subjectmatter expert on health, welfare, retirement, and leave of absence programs. This role supports the Benefits Manager by carrying out complex operational tasks, ensuring accurate administration, and delivering high-quality employee experience. The Senior Analyst manages highvolume daily workloads, balancing multiple tasks and projects simultaneously while escalating strategic or sensitive decisions to the Benefits Manager as appropriate.

Responsibilities:

Manage highvolume daytoday administration of company benefit programs while escalating nonroutine, complex, or policyimpacting matters to the Benefits Manager.
Resolve routine benefit and leave inquiries from employees, leaders, and People Operations Partners, escalating complex, sensitive, or policyimpacting matters to the Benefits Manager
Troubleshoot enrollment issues, eligibility discrepancies, payroll deductions, and file-feed errors by partnering with internal teams and external vendors.
Conduct benefits audits (enrollment, eligibility, deductions, HSA/FSA contributions, retirement contributions, 401(k)/NQDC audits) to ensure accuracy and compliance.
Assist with the preparation and validation of required federal and state benefit filings (e.g., ACA 1094/1095, Form 5500, 401(k) reporting), ensuring accuracy and providing final documentation to the Benefits Manager or appropriate partners for review.
Administer FMLA, ADA, state leaves, disability, and company leave programs, ensuring timely communication and accurate documentation.
Maintain leave tracking, case files, communication templates, and compliance logs
Partner with the Benefits Manager on ADA accommodations or escalated leave situations requiring policy interpretation.
Support employees and business with sensitive benefit and leave conversations (medical, maternity, accommodations, etc.), providing empathetic and professional guidance.
Lead daytoday administration of the company's wellbeing program including scheduling events, coordinating with vendors, tracking participation, and supporting ongoing wellness initiatives.
Help develop and deliver communications that promote engagement and understanding of benefits and wellness programs and resources.
Maintain documentation and SOPs to support audit readiness, compliance, and process consistency.
Provide support to annual benefits renewal and annual open enrollment.
Conduct biweekly benefits orientations and support open enrollment education sessions.
Lead operational portions of benefits and leave projects, including workflow optimization, automation initiatives, Smartsheet dashboards, and document updates.
Partner crossfunctionally with internal teams (People Operations, Finance, Payroll, Legal) to ensure alignment and resolve operational issues.
Support the Benefits Manager on mid and longterm benefits projects or initiatives as needed.

Qualifications

Education:

High School Diploma or equivalent

Experience:

Three (3) years of progressive experience in benefits and leave administration, including health & welfare, retirement, and leave/accommodation programs.
Advanced knowledge of ERISA, ACA, HIPAA, COBRA, FMLA, ADA, and applicable state leave laws.
Ability to manage high-volume workloads and prioritize multiple tasks, cases, and projects simultaneously in a fastpaced environment.
Strong analytical skills with excellent attention to detail and data accuracy.
Strong communication skills with the ability to simplify complex benefit topics for employees and leaders
Experience with UKG software preferred

#LI-AJ2

Overview

Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune's Best Workplaces listings in the categories of Construction, Women and Parents. Meritage has delivered over 200,000 homes in its 40-year history, and has a reputation for its distinctive style, quality construction, and award-winning customer experience. Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.

When joining Meritage Homes, you and your career can benefit in several ways, including:

A work environment that encourages creativity and innovative ideas from every level
An organization that lives by its core values everyday
Team atmosphere where every individual is considered a vital asset
State of the art technology to provide an optimal working environment
A competitive pay structure
Strong benefits
Flexibility in work-life integration
Team-oriented environment where all individuals play an integral role in the company
Opportunity to further your career in a growing national organization
Maintain a competitive drive to be the best

","Responsibilities

The Senior Benef...","Senior Benefits Analyst",[144],["B","3521831646"],"Work at Meritage Homes","4 days ago","/jobs/3521831646-senior-benefits-analyst","Scottsdale, AZ, United States","/jobs?keyword=Meritage+Homes","/jobs?location=Scottsdale%2C+AZ%2C+United+States","/jobs?keyword=Senior+Benefits+Analyst",{"_64":65,"_66":145,"_68":146,"_70":147,"_72":148},"Scottsdale","Scottsdale, AZ, United States, 85255","AZ","85255",1072,"name","Hearst Television","agency","logo","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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