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Casino Concierge

The Gardens Casino, Hawaiian Gardens, CA, United States


Casino Concierge

Job Category: Customer Service
Full-Time
On-site
Rate: $18 USD per hour
The Gardens Casino Hawaiian Gardens, CA 90716, USA
Description

Job Description
Meets and greets all customers entering Casino in a professional, courteous and friendly manner.
Responsible for customer check-in, answer customer questions, and advise and refer customers appropriately.
Maintain knowledge of all casino promotions and gaming
on-gaming events.
Handle high call volumes and transfer calls to the appropriate personnel.
Required to assist with tournament registration, cash handling and ticket sales.
Assist with updating customer personal information into the system as needed.
Will work interchangeably at the welcome desk and tournament registration desk.
Requirements
Must be 21 years of age or older to be considered.
Must be able to clear pre-employment drug screening.
Clear fingerprinting/background check.
We are Zero-Tolerance drug and alcohol company.
Benefits Offered
Medical
Dental
Vision
401 K
Life Insurance
EAP
Sick and Vacation Pay
Qualifications

Behaviors

Preferred Team Player

Works well as a member of a group
Preferred Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well
Motivations

Preferred

Work-Life Balance

Inspired to perform well by having ample time to pursue work and interests outside of work
Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.