Production Support Technician - POS Device Functional Tester
Fiserv, Marietta, GA, United States
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Production Support Technician - POS Device Functional Tester
About the Role
The Production Support Technician - POS Device Functional Tester role plays a critical part in the triage, testing, programming, and deprovisioning of POS hardware within a fast-paced production environment. This role is responsible for ensuring devices are fully restored, properly configured, and meet strict quality standards prior to redeployment.
What You Will Do
Perform triage and functional testing on returned POS devices to assess operability and condition
Download, configure, and test units following defined procedures and technical documentation
Install and run appropriate test programs to ensure full device functionality
Deprovision devices by fully erasing prior programs, data, or customer information
Inspect devices for cosmetic defects and quality issues, documenting failures as required
Rework or route devices appropriately based on testing and inspection outcomes
Maintain compliance with quality control standards and production timelines
What You Will Need
Availability to work one of the following shifts:
6:00 a.m. - 2:30 p.m.
7:00 a.m. - 3:30 p.m.
High School Diploma or GED
1 year of experience in a production, manufacturing, warehouse, or technical environment
OR
technical or computer software education/training
Ability to lift up to 20 lbs. frequently and perform repetitive, hands-on tasks
Comfortable working in a fast-paced, production-driven environment
What Would Be Great to Have
Prior experience with ISO 9001 quality processes
2+ years of electronics refurbishment, repair, or device processing experience
Hands-on experience with POS hardware or similar electronic equipment
Familiarity with quality control, screening, and testing processes
Ability to follow technical documentation and standard operating procedures
Previous experience in a production, assembly line, or warehouse environment
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers' extra effort with points used for rewards.
Eight Employee Resource Groups to foster a collaborative culture.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Production Support Technician - POS Device Functional Tester
About the Role
The Production Support Technician - POS Device Functional Tester role plays a critical part in the triage, testing, programming, and deprovisioning of POS hardware within a fast-paced production environment. This role is responsible for ensuring devices are fully restored, properly configured, and meet strict quality standards prior to redeployment.
What You Will Do
Perform triage and functional testing on returned POS devices to assess operability and condition
Download, configure, and test units following defined procedures and technical documentation
Install and run appropriate test programs to ensure full device functionality
Deprovision devices by fully erasing prior programs, data, or customer information
Inspect devices for cosmetic defects and quality issues, documenting failures as required
Rework or route devices appropriately based on testing and inspection outcomes
Maintain compliance with quality control standards and production timelines
What You Will Need
Availability to work one of the following shifts:
6:00 a.m. - 2:30 p.m.
7:00 a.m. - 3:30 p.m.
High School Diploma or GED
1 year of experience in a production, manufacturing, warehouse, or technical environment
OR
technical or computer software education/training
Ability to lift up to 20 lbs. frequently and perform repetitive, hands-on tasks
Comfortable working in a fast-paced, production-driven environment
What Would Be Great to Have
Prior experience with ISO 9001 quality processes
2+ years of electronics refurbishment, repair, or device processing experience
Hands-on experience with POS hardware or similar electronic equipment
Familiarity with quality control, screening, and testing processes
Ability to follow technical documentation and standard operating procedures
Previous experience in a production, assembly line, or warehouse environment
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers' extra effort with points used for rewards.
Eight Employee Resource Groups to foster a collaborative culture.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.