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Sr. Data Engineer with ITIL

Accord Technologies Inc, New York, NY, United States


Sr. Data Engineer with ITIL (Snowflake, SnowSQL, Python, Pyspark) (ServiceNow or Jenkins)
Location
New York City, NY

Position type
W2 contract

Responsibilities

Data Engineering & Platform Development (60%)

Design, develop, and maintain scalable, reliable data pipelines and ETL/ELT processes using Snowflake, SnowSQL, Python, and PySpark

Architect and implement data models, warehouses, and data marts in Snowflake optimized for financial services analytics

Develop and optimize complex SQL queries, stored procedures, and UDFs within Snowflake environment

Implement data quality frameworks, monitoring, and validation processes

Build real-time and batch data processing solutions for trading, risk, compliance, and customer analytics

Collaborate with data scientists and analysts to productionize machine learning models and advanced analytics

ITIL Process Integration & DevOps (30%)

Implement and maintain CI/CD pipelines using Jenkins for automated testing, deployment, and monitoring of data solutions

Integrate data engineering workflows with ServiceNow for incident management, change control, and service requests

Follow ITIL framework for incident, problem, change, and release management processes

Develop and maintain comprehensive documentation, runbooks, and knowledge articles in ServiceNow

Participate in ITIL-based change advisory board (CAB) meetings for production deployments

Ensure compliance with ITIL service level agreements (SLAs) and operational level agreements (OLAs)

Governance & Collaboration (10%)

Work closely with IT Service Management teams to align data engineering practices with ITIL standards

Mentor junior data engineers and conduct knowledge sharing sessions

Participate in disaster recovery planning and business continuity exercises

Ensure compliance with banking regulations (SOX, GDPR, CCAR) and data governance policies

Collaborate with global teams across Tokyo, London, and Singapore offices

Technical Skills Needed

9+ years experience with Snowflake architecture, SnowSQL, and Snowpark

Expert in Snowflake features: Time Travel, Zero-Copy Cloning, Data Sharing, Secure Views

Strong experience with Snowflake administration, security, and performance tuning

Programming & Big Data:

7+ years experience with Python for data engineering (Pandas, NumPy, SQLAlchemy)

5+ years with PySpark for large-scale data processing

Advanced SQL skills with complex query optimization

ITIL & DevOps Tools (One Required):

Experience with ITSM modules, CMDB integration, and workflow automation

Extensive experience building and maintaining CI/CD pipelines for data applications

Experience with AWS/Azure cloud platforms

Knowledge of containerization (Docker, Kubernetes)

Infrastructure as Code (Terraform, CloudFormation)

Mandatory ITIL Framework Experience.

9+ years practical experience implementing ITIL processes in data/technology environments.

Experience with ITIL Incident Management, Problem Management, and Change Management.

Understanding of ITIL Service Strategy, Design, Transition, and Operation phases

Ability to document processes and maintain knowledge bases in ITIL-aligned systems

Financial services/banking industry experience required.

Understanding of banking data domains: trading, risk, compliance, customer, transactions

ITIL Intermediate/Practitioner certifications

Snowflake SnowPro Core or Advanced certifications

AWS/Azure cloud certifications

Experience with financial data platforms (Bloomberg, Refinitiv, etc.)

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