Applicant Call Representative
Premier Disability Services, Minneapolis, MN, United States
Job Duties
About Us: Premier Disability Services, LLC® is a full-service Social Security Disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits.
About the Role: The role will assists claimants with completing the Security Disability application, by asking a series of personal questions to obtain necessary information about their disability and qualifications for disability benefits. Calls typically last 30-45 minutes, and the Applicant Call Representative must demonstrate patience and empathy. The position must ensure that the application is completed fully and accurately.
Hours Of Operation: Monday - Friday 8:00am-6:00pm CST
Terms: Full-Time. This is an hourly, non-exempt position.
Responsibilities:
Completes the online application for the claimant.
Asks a series of personal medical questions.
Uses several systems to complete the process. Website, internal, and order management
systems.
Demonstrate Empathy, Compassion, and Patience.
Maintain confidentiality of sensitive information
Meet productivity and quality goals.
Use of call management software to answer calls, adhere to specified schedule, and breaks.
Minimum Education Required
High School
Minimum Experience Required
Previous experience in a call center environment.
Customer service orientated with demonstrated ability to show empathy.
Excellent written and verbal communication skills
Must be patient and inclined to help others.
Must be detail oriented.
Ability to achieve high productivity and quality standards.
Proficient working knowledge of Windows OS, Internet, and associated software.
BILINGUAL - English/Spanish a plus.
Shift
First (Day)
Number of Openings
5
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
Yes
Physical Required
No
Drug Test Required
No
Compensation
$18.00 / Hourly
Additional Compensation
Opportunity to earn a performance-based bonus up to $750/Month.
Postal Code
55428
Place of Work
On-site
Requisition ID
2026-1149
Job Type
Full Time
Job Benefits
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Application Link
https://app.jobvite.com/CompanyJobs/Job.aspx?j=ontyzfwH
About Us: Premier Disability Services, LLC® is a full-service Social Security Disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits.
About the Role: The role will assists claimants with completing the Security Disability application, by asking a series of personal questions to obtain necessary information about their disability and qualifications for disability benefits. Calls typically last 30-45 minutes, and the Applicant Call Representative must demonstrate patience and empathy. The position must ensure that the application is completed fully and accurately.
Hours Of Operation: Monday - Friday 8:00am-6:00pm CST
Terms: Full-Time. This is an hourly, non-exempt position.
Responsibilities:
Completes the online application for the claimant.
Asks a series of personal medical questions.
Uses several systems to complete the process. Website, internal, and order management
systems.
Demonstrate Empathy, Compassion, and Patience.
Maintain confidentiality of sensitive information
Meet productivity and quality goals.
Use of call management software to answer calls, adhere to specified schedule, and breaks.
Minimum Education Required
High School
Minimum Experience Required
Previous experience in a call center environment.
Customer service orientated with demonstrated ability to show empathy.
Excellent written and verbal communication skills
Must be patient and inclined to help others.
Must be detail oriented.
Ability to achieve high productivity and quality standards.
Proficient working knowledge of Windows OS, Internet, and associated software.
BILINGUAL - English/Spanish a plus.
Shift
First (Day)
Number of Openings
5
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
Yes
Physical Required
No
Drug Test Required
No
Compensation
$18.00 / Hourly
Additional Compensation
Opportunity to earn a performance-based bonus up to $750/Month.
Postal Code
55428
Place of Work
On-site
Requisition ID
2026-1149
Job Type
Full Time
Job Benefits
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Application Link
https://app.jobvite.com/CompanyJobs/Job.aspx?j=ontyzfwH